Website Launch Specialist
About Motive Motive is the fastest-growing website provider for dealerships. Shopping for a vehicle is a difficult process, and we believe that a better consumer experience online can make it great. Our all-in-one platform is serving an increasingly robust quantity of dealers through our direct partnerships with nearly every OEM brand. About the role Motive’s platform powers franchise auto dealership websites. You can take a look at some of our live websites at motivehq.com/launches. Website Launch Specialists are the people who turn a signed contract into a live, branded dealership site. You’ll work in our drag-and-drop CMS to build sites that reflect each dealer’s brand, inventory, and business goals. That includes designing pages and navigation, setting up vehicle inventory displays, integrating with 3rd party systems, and meeting OEM brand and compliance requirements from our OEM customers like Nissan, BMW, Lexus and more. Every site you launch is customer-facing and revenue-critical for the dealership. You’ll collaborate with dealers directly, coordinate with Motive’s sales and account teams, and work with engineering and OEM stakeholders when custom needs or platform questions come up. Once a site goes live, you hand it off to our account management team for ongoing support. If you enjoy a mix of design, project management, and client work, and want to see your work go live quickly at scale, this role puts you at the center of how Motive delivers value. In this job, you can expect to: Manage 15-20 concurrent website builds on an ongoing basis (most websites launch in 4-6 weeks) Design, build and configure websites in Motive’s drag-and-drop CMS. You’ll be leading page designs, navigation structure, branding, inventory discovery flows, SEO optimization, and conversion optimization. Run 3-4 discovery and design working sessions per week with dealership stakeholders via Zoom, and be the point-person on client communication throughout the process Coordinate with 3rd party integration partners to set up inventory, lead routing, finance applications, and conversion tools to work with the sites you build Work directly with stakeholders at major automotive brands such as Nissan, BMW, Lexus, and others to ensure that sites represent the dealer’s OEM brand and the requirements specified by our OEM partners Steward sites through the activation process by overseeing the domain/DNS record implementation and performing a smooth handoff to our support and account management teams once a site goes live We are looking for someone who has/is: 1-3 years of experience in a customer-facing role, preferably in SaaS, tech, or website implementation Strong problem-solving skills and a customer-first mindset Excellent verbal and written communication abilities Experience with CMS/website platforms Self-motivated, organized, and able to manage multiple projects simultaneously Adaptable in a fast-paced, evolving work environment Familiarity with the automotive industry (not required)
Compensation
Competitive compensation aligned with experience and scope of the role. Final details are discussed during the interview process. Motive contributes 100% of the cost of employees' health, dental, and vision insurance premiums. For employees’ dependents, Motive covers 50% of their insurance premiums. Work Location: Remote or in-person in Oklahoma City While Motive is headquartered in Oklahoma City, our team is fully distributed across the US. We are currently accepting applications from all US states.