Verifications Associate
Faire is a technology wholesale platform aimed at connecting independent retailers with products from around the world. They are seeking a highly motivated Verification Associate to analyze and verify small businesses, contributing to risk management and enhancing customer experience through collaboration with various teams.
Responsibilities
- Verify small businesses (retailers and brands) using social media, geolocation data, or by requesting additional information from them as necessary
- Contribute towards the implementation of risk management policies, procedures, and tools
- Monitor Faire credit exposure by reviewing account balances and assigned credit limits
- Work with Sales and Support teams to streamline communication, improve efficiencies, and provide a world-class customer experience
Skills
- 1+ years of experience in financial services, tech, compliance operations, or related industry
- Ability to spot patterns from discrete and vague data points (e.g. social media, financial data, Faire transactional data)
- Strong written and verbal communication skills; ability to interact with customers in a clear and concise manner, primarily via email
- Strong customer focus and the ability to balance Risk mitigation alongside a positive customer experience; demonstrated ability in conflict-resolution
- Strong analytical and decision-making skills
- Ability to work with others in a closely collaborative team environment
- Passionate, relentless resourcefulness and the ability to thrive at a fast-paced startup -- you're willing to do what needs to be done for the success of your team and you are comfortable with change
- Prior experience in Risk, Fraud, or Trust and Safety teams
- Experience working with various tools and systems including Zendesk, Mode, Notion
- SQL proficiency and data-driven analytic skills
Benefits
- Equity
- Benefits
- Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday).
- Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year.
Company Overview
Company H1B Sponsorship