UPS Field Service Representative
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Field Service Engineer – UPS / Critical Power Home-Based We are seeking an experienced UPS Field Service Engineer to support commissioning, maintenance, and emergency service of mission-critical power systems. This role is home-based with regional travel to customer sites including data centers, healthcare, and industrial facilities.
Key Responsibilities
- Commission, start up, maintain, and troubleshoot UPS systems and related equipment
- Perform preventive maintenance and emergency repairs
- Troubleshoot to the component level on UPS, batteries, PDUs, and STS
- Execute commissioning test procedures and complete detailed service reports
- Develop and follow Methods of Procedure (MOPs)
- Provide technical recommendations to improve system reliability
Required Qualifications
- 3–5+ years of critical power / UPS field service experience
- Strong component-level troubleshooting skills
- OEM factory training or significant experience with:
- Vertiv / Liebert / Emerson
- Schneider Electric / APC / MGE
- Eaton / Powerware
- Ability to read electrical schematics and manufacturer documentation
- Strong customer service and communication skills
- Willingness to work nights/weekends as needed
- Ability to lift up to 100 lbs
Preferred
- Third-party UPS service experience
- Technical degree or military electrical/electronics training
This role is ideal for seasoned UPS professionals seeking autonomy, technical challenge, and the opportunity to support mission-critical environments.