Tracking Coordinator - Evening Shift - Colombia/Remote
Tracking Coordinator - Evening Shift This is a remote position. This is a remote position - Tracking Coordinator - Evening Shift Monday through Wednesday 4:00 PM - 12:00 AM EST/ Saturday and Sunday 8:00 AM- 4:00PM. As a Tracking Coordinator, you will play a crucial role in ensuring we exceed our client's KPI expectations. You will be the primary liaison between our Carrier Sales Representatives, Account Operations Team, and our partner carriers. Requirements:
- Building and maintaining relationships with partner carriers
- Monitor loading, unloading and appointments – follow up with customers regarding delays, missed appointments and late arrivals
- Identifying potential problems before they occur
- Ensuring that any problems such as delays, accidents, etc., are communicated immediately to our Account Operations and Carrier Sales Teams
- Demonstrates professionalism, positive attitude, and exceptional telephone etiquette.
- Assist other team members when required.
Benefits:
- 100% remote
- Schedule: Evening Shift Monday Through Wednesday 4:00 PM - 12:00 AM EST/ Saturday and Sunday 8:00 AM- 4:00PM
- This it's a Billing Position 40 hours per week
- We provide the equipment
- Culture of Respect, Expertise, Collaboration and Entrepreneurship
- Work with a team that Supports and Respects each other at a company where Diversity & Inclusion is Celebrated!
- If you have ideas that you wish someone would listen to - tell us! We love the Entrepreneurial spirit, and we strive for Continuous Improvement!