Senior Product Manager - Billing

As a Senior Product Manager on Hertz’s Billing team, you will lead the development of products that deliver a seamless, transparent billing experience for our customers. Your work will focus on building trust in the Hertz brand while reducing exposure to bad debt. You will drive the vision for a modern billing platform, leveraging intuitive, self-service digital experiences to eliminate friction, increase clarity, and reduce customer anxiety throughout the journey. This role requires strategic vision and hands-on leadership in defining product roadmaps, collaborating with cross-functional teams, and delivering seamless, customer-centric digital experiences. You will collaborate with engineering and design teams to build scalable solutions and ship features in a complex environment. Your role will involve modernizing legacy applications, manage technical debt, and integrating various systems to enhance customer experience. What You'll Do: Define and prioritize product features that will enable the growth and scale of Hertz's initiatives, which is one of the major priorities of the business. Execute against long-term product roadmap, coordinating with operations, engineering, design, and data science teams both domestically and internationally. Integrate AI tools and features into the product development process. Work closely with the strategy, operations, and go to market teams to ensure there is a consistent and holistic approach from pilot to scaled solutions. Communicate across constituencies: within cross-functional team, broadly within Hertz internally and external to Hertz (customers, partners, candidates, etc.) Ensure that we have a consistent customer focus in our research, planning and decision making Articulate and systematically test product hypotheses Navigate complex decision-making using product data and key performance indicators Identify and implement metrics for estimating the impact of changes to the existing risk management platforms and tools. What We're Looking For: Bachelor’s degree in highly quantitative field (Applied Mathematics, Operational Research, Probability and Statistics, etc.) required. Masters’s degree preferred. 5+ years of product management experience required Experience building or managing dynamic pricing systems, pricing experiments, or monetization features in consumer-facing digital businesses Demonstrated ability to translate data and insights into pricing decisions and product features Strong communication skills. You must be able to work with cross-functional partners to gather requirements and explain outcomes Strong product sense. You must be able to align your work with business objectives and make appropriate tradeoffs Learning mentality. You must be able to pick up new skills as needed and demonstrate a curiosity about new technologies Ability to own product strategy, roadmap, and execution for a product of limited to moderate complexity Strong analytical and problem-solving skills, with comfort working closely with Data Science and Engineering teams. Proven track record of delivering measurable revenue, margin, or attach rate improvements. We expect the starting salary to be around $150,000 with annual bonus and profit-sharing eligibility. The actual salary will be determined based on years of relevant work experience What You’ll Get: 40% off any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching. Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran