[Remote] Strategic Account Manager - MI - Remote
Note: The job is a remote job and is open to candidates in USA. UPS is a Fortune Global 500 organization seeking a Strategic Account Manager to generate new business and manage customer relationships for Mail Innovations' large accounts. The role involves developing enterprise bundled account strategies, cultivating key relationships, and ensuring high levels of customer satisfaction while leveraging UPS solutions to drive growth.
Responsibilities
- Generate new business and manage customer relationships for Mail Innovations’ (MI) large accounts
- Meet and exceed established individual sales plans
- Maintain a strategic partnership with UPS’s Small Package sales team to obtain sales leads and develop enterprise bundled account strategies
- Cultivate key relationships internally and externally to achieve sales results and high levels of customer satisfaction
- Stay abreast of competitive and industry knowledge to deliver enterprising customer solutions
- Develop a deep understanding of clients' mailing operations and leverage UPS solutions to enhance efficiency, reduce costs, and drive long-term growth
- Identify areas of opportunity within existing accounts, execute business reviews with decision-makers, and collaborate cross-functionally to ensure seamless service delivery
- Actively participate in strategic planning, prepare custom proposals, and lead solution presentations
- Ensure CRM data is accurately maintained and provide regular forecasting updates to sales leadership
Skills
- Minimum 3 years of experience in strategic sales, logistics, or account management
- Proven track record of building and expanding enterprise-level client relationships
- Excellent communication, presentation, and negotiation skills
- Proficiency in Microsoft Office Suite and CRM platforms (e.g., Salesforce)
- Ability to travel and work flexible hours as needed
- Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
- Employer will not sponsor a visa for this or future positions
- Bachelor's Degree (or internationally comparable degree) in Business, Marketing, Logistics, or a related field
- Strong understanding of direct mail logistics, USPS regulations, or e-commerce fulfillment
- Preferred that candidate should be currently located in the geographic areas that are listed in the description above or willing to relocate at your own expense
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