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Remote Sr Manager, eCommerce Experience & Content, Kay

Work from home Full-time role Hiring

We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us! REMOTE Opportunity OR HYBRID Opportunity in Northeast, OH or DFW, TX The Sr Manager, Ecommerce Experience and Content is responsible for driving measurable improvements in onsite performance, with a primary focus on conversion rate, customer engagement, and revenue growth. This role leads the strategy and execution of core onsite experiences across navigation, PLP, PDP, and content, internal search, leveraging data, testing, and customer insights to continuously optimize the digital journey. This individual will act as the owner of conversion performance, partnering cross-functionally with Merchandising, Marketing/Creative, Analytics, and Product to deliver impactful, customer-centric experiences.

Responsibilities

  • Lead the end-to-end digital site experience across Kay and Kay Outlet, ensuring a cohesive, customer-centric journey that drives engagement, conversion, and revenue
  • Own the execution of onsite brand strategy, ensuring the site experience consistently reflects brand positioning and aligns with overall business priorities and strategic direction
  • Define and execute a data-driven optimization roadmap to improve engagement, conversion, and revenue
  • Optimize core experiences including navigation, PLP, PDP, landing pages and internal search ensuring alignment to customer intent and business goals
  • Identify friction points across the customer journey and implement solutions that improve performance at scale
  • Partner with Marketing to ensure traffic intent aligns with landing page and onsite experience
  • Collaborate with Product and Engineering to define and prioritize high-impact enhancements that improve conversion
  • Oversee content strategy to ensure it supports both SEO growth and conversion performance, with clear measurement of impact
  • Partner with the SEO agency and internal SEO team to prioritize, operationalize, and QA SEO recommendations, balancing organic growth with onsite conversion performance
  • Guide internal linking and content structure to improve discoverability, engagement, and revenue contribution
  • Lead and develop a team (manager + 2 specialists), ensuring clear priorities, accountability, and high-quality execution
  • Foster a culture of data-driven decision-making, continuous testing, and performance accountability
  • Improve team processes to increase speed, quality, and scalability of execution.
  • Leverage tools such as Adobe Analytics & Content Square to uncover opportunities and monitor performance across the customer journey
  • Track, and report on KPIs related to conversion, engagement, revenue and customer behavior
  • Partner with analytics teams to develop dashboards and reporting that drive actionable insights and decision-making
  • Translate insights into clear action plans and prioritization of initiatives.
  • Lead and align the A/B testing roadmap, ensuring prioritization is driven by revenue impact and customer experience improvements
  • Develop test hypotheses based on data, customer behavior, and business needs, and ensure learnings are scaled
  • Monitor industry trends and competitor experiences to identify opportunities and bring forward innovative ideas to improve performance.

Qualifications

  • Bachelor’s degree in marketing, business/Ecommerce, merchandising, analytics
  • 5+ years of eCommerce/Digital experience
  • Proven track record of driving conversion and revenue growth through site optimizations
  • Strong analytical skills with experience using Adobe or Google analytics
  • Ability to translate data into actionable insights and business impact
  • Experience working cross-functionally with Merchandising, Marketing/Creative and Product/IT teams
  • Experience with tools like Jira, Excel, Site CMS, Hybris, Figma, Content Square

Benefits

We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance: ✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered. ✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year. ✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays. ✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging. ✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning. ✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more! The salary range for this opportunity is $90,000 - $135,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.

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Experienced Data Entry Clerk for 17-Year-Olds – Entry-Level Position at Hirevector About Hirevector At Hirevector, we are driven by a mission to be the world's most customer-centric company. We strive to offer our customers the lowest possible prices, the best available selection, and the utmost convenience. Established in 1994, we’ve grown from an online bookstore into a global powerhouse that specializes in e-commerce, cloud computing, digital streaming, and artificial intelligence. Your Opportunity Awaits We are excited to announce our Data Entry Clerk position specifically tailored for 17-year-olds! This is a unique opportunity to start your career with one of the world's leading companies while improving your computer skills and gaining real-world experience. Position Overview As a Data Entry Clerk at Hirevector, you will play a crucial role in our operations by managing various forms of data input and validation. This position is an excellent opportunity for motivated and detail-oriented teenagers looking to build valuable work experience in a fast-paced environment. Key Responsibilities: Accurately enter customer data into our internal systems. Review and verify data for accuracy and completeness. Organize and maintain data files and records. Assist in organizing information and preparing reports. Communicate effectively with team members to resolve discrepancies. Who We Are Looking For This role is perfect for a responsible 17-year-old who is eager to learn and grow. We are looking for candidates who meet the following criteria: Essential Qualifications: Must be 17 years old by the time of application. High School student or recent graduate preferred. Basic computer skills and familiarity with Microsoft Office Suite. Strong attention to detail and organization skills. Ability to work independently as well as a part of a team. Effective communication skills—both written and verbal. Willingness to learn and accept feedback. What We Offer Working at Hirevector comes with unique benefits tailored to help you thrive: Benefits and Perks: Flexible working hours that can accommodate your school schedule. A competitive hourly wage. Professional development opportunities and training. A supportive work environment with a focus on teamwork. Networking and potential career advancement within the company. Diversity and Inclusion At Hirevector, we value diversity and strive to create an inclusive work environment. We believe that the more diverse our workforce, the better we can serve our customers. We are proud to be an Equal Opportunity Employer where everyone can find success. Your Next Steps If you’re excited about the opportunity to gain skills and be part of an innovative team, we encourage you to apply! This position is a fantastic way for 17-year-olds to gain essential work experience and a chance to contribute to a global leader in technology. Career Growth Opportunities At Hirevector, we believe in investing in our employees' growth and development. As a Data Entry Clerk, you will have the opportunity to learn and grow with our company, taking on new challenges and responsibilities as you progress in your career. Work Environment and Culture Our work environment is fast-paced and dynamic, with a focus on teamwork and collaboration. We encourage open communication, creativity, and innovation, and we strive to create a positive and inclusive work environment for all employees. Compensation, Perks, and Benefits We offer a competitive hourly wage, flexible working hours, and a range of benefits and perks to support your well-being and career development. We also provide comprehensive training and professional development opportunities to help you succeed in your role. Conclusion Data entry jobs for 17-year-olds at Hirevector represent a valuable starting point for any young aspiring professional. With the right guidance and opportunity, you can not only develop practical skills essential for your career but also join a company that embraces innovation and creativity. This is your chance to take those first steps toward a bright future. Don’t hesitate—apply today and be part of something bigger! FAQs Q: What is the minimum age requirement for this position A: You must be at least 17 years old to apply for this position. Q: Do I need prior experience in data entry to apply A: No prior experience is necessary, but basic computer skills and a willingness to learn are important. Q: What are the working hours for this role A: The working hours are flexible and can be arranged to fit around your school schedule. Q: Will training be provided A: Yes, comprehensive training will be provided to ensure you are fully prepared for your responsibilities. Q: What growth opportunities exist within this role A: There are numerous opportunities for career advancement within Hirevector, especially for dedicated employees who excel in their roles. Apply Now! Ready to take the first step in your career Apply now for the Data Entry Clerk position at Hirevector and join our team of innovative and dedicated professionals!

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