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[Remote] Senior/Lead Technician (US Travel)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Dice is a recruiting company seeking a Senior/Lead Technician to oversee on-site network installation projects. This role involves leading teams, coordinating installations, and ensuring technical excellence while maintaining communication with clients and partners.

Responsibilities

  • Lead technical aspects of network installation projects, providing on-site guidance and mentorship to field technicians
  • Coordinate and schedule field technicians for installations, ensuring proper resource deployment
  • Plan and manage high-risk activities, including live network integrations, with focus on risk mitigation and escalation processes
  • Act as the primary on-site contact for clients, subcontractors, and partner resources, maintaining clear communication channels
  • Review and validate all documentation, including device staging instructions and installation specifications
  • Conduct daily safety briefings and weekly safety meetings, ensuring compliance with OSHA and company policies
  • Develop and maintain site survey procedures and documentation for installation activities
  • Perform site surveys, analyze findings, and discuss remediation plans with customers and field engineers
  • Collaborate with project management to coordinate on-site activities and adhere to project timelines
  • Train technicians on technical standards, safety procedures, and best practices for site work
  • Perform device testing such as Dead on Arrival (DOA) and Green Light testing, followed by quality assurance checks post-installation
  • Integrate network components according to cabling diagrams and slotting matrices
  • Provide remote console management access to support engineering teams
  • Handle physical installation tasks, including cabling, device racking, and mounting hardware

Skills

  • Previous experience leading small technical teams in network installation or related projects
  • Strong decision-making, collaboration, and adaptability skills
  • Knowledge of network cabling, fiber optics, and infrastructure technologies
  • Familiarity with major command line protocols (Cisco IOS, JunOS) and networking essentials
  • Experience updating firmware and software on networking equipment such as Cisco and Juniper devices
  • Background in network implementations, with supporting or troubleshooting experience
  • Proficiency with network mapping tools and software, including Ekahau
  • Relevant degree in computer science, electrical engineering, or related field, or equivalent professional experience
  • At least 3 years of progressive experience in networking or technical project roles
  • Ability to communicate effectively with peers and clients during problem resolution under pressure
  • Skilled in managing multiple tasks and priorities with good judgment and analytical skills
  • Willingness to travel up to 75% as required
  • Certifications such as BICSI Installer, CCENT, Network+, and A+ preferred
  • Experience working in data centers or with complex project scopes involving network infrastructure

Company Overview

  • Dice is a job-searching platform for technology professionals. It is a sub-organization of DHI Group. It was founded in 1990, and is headquartered in Santa Clara, California, USA, with a workforce of 201-500 employees. Its website is http://www.dice.com.
  • Company H1B Sponsorship

  • Dice has a track record of offering H1B sponsorships, with 2 in 2022, 4 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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