[Remote] Senior Site Reliability Engineer

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. NinjaOne is a company passionate about building unified IT solutions that simplify IT organizations' work. They are seeking a Senior Site Reliability Engineer to join their SRE team and help scale their products to millions of end-users, focusing on automation and observability to ensure the quality and availability of services.

Responsibilities

Diagnose and resolve complex application and infrastructure issues
Participate in our 24x7 on-call rotation, SCRUM, and deployment planning
Perform Root Cause Analysis (RCA) and provide recommendations for application teams
Improve availability and reduce customer impact using Industry best observability tools
Ensure best-practice and security-minded architecture by influencing design decisions
Create and maintain technical documentation and SOP’s
Develop software, scripts, or tooling to improve efficiency and reduce delivery time of applications and infrastructure
Other duties as needed

Skills

10+ years' experience in DevOps and/or Site Reliability Engineering roles
3+ years' experience with an object-oriented language (preferably Java, .NET or C++)
Intermediate+ level Linux administration, scripting, and troubleshooting
Demonstrable knowledge of Observability tools (New Relic, Splunk, DataDog)
Comprehensive experience with AWS (Amazon Web Services) and its core capabilities (VPC, EC2, ECS, Route53, Fargate, ALB/NLB distributions, etc)
Experience with cloud automation and infrastructure-as-code (IaC) toolsets, primarily CloudFormation but also including Terraform, Helm and Ansible. CDK a plus
Good understanding of containers, Fargate, Kubernetes, and overall distributed microservice architectures
Passionate about automation, security, and self-service environments/portals
Hands-on experience with CI/CD and SDLC (Software Development Life Cycle) processes
Effective communication skills, both verbal and written

Benefits

Medical, dental, and vision insurance
401(k) plan
Unlimited PTO
Life insurance coverage
Hybrid remote work
Free and unlimited onboarding, training, and support

Company Overview

NinjaOne serves as an IT platform for endpoint management that enhances productivity, minimizes risks, and lowers overall IT expenses. It was founded in 2013, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.ninjaone.com.

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[Remote] Senior Site Reliability Engineer

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