[Remote] Senior Manager, Commercial Sales Operations
Note: The job is a remote job and is open to candidates in USA. Clearwave Fiber, a leading provider of 100% Fiber Optic Internet services, is expanding its network across the Midwest and Southeast regions. They are seeking a Senior Manager of Commercial Sales Operations to own commercial revenue operations for the SMB sales organization, ensuring forecast accuracy, pipeline health, and quota execution.
Responsibilities
- Own the end-to-end commercial sales operating model from lead intake through close, forecast, and commission payout
- Define and govern sales operating cadence, including pipeline reviews, forecast calls, and performance readouts
- Establish standards for pipeline coverage, stage definitions, and data hygiene
- Identify revenue risk early and surface insights to sales leadership
- Serve as business owner for Salesforce and related sales technology
- Govern CRM configuration, data integrity, reporting architecture, and user adoption
- Partner with IT and Finance on system enhancements, integrations, and data alignment
- Evaluate, recommend, and lead rollout of sales productivity and automation tools
- Own executive-level dashboards for pipeline, bookings, forecast accuracy, and productivity
- Analyze funnel performance, close rates, sales cycle trends, and rep effectiveness
- Partner with Finance on forecast alignment and commission governance
- Deliver clear, trusted weekly and monthly commercial performance reporting
- Support quota and territory modeling in partnership with sales leadership
- Maintain territory and mapping tools to drive seller efficiency
- Partner with Marketing and Business Development on campaign tracking and performance analysis
- Act as the primary commercial operations partner to Sales, Finance, Marketing, and IT
- Ensure alignment between sales activity, revenue reporting, and compensation outcomes
- May manage analysts or administrators, with anticipated team growth as the organization scales
Skills
- 5–8+ years of experience in Sales Operations or Revenue Operations
- Deep hands-on experience with Salesforce administration and reporting
- Strong analytical skills with the ability to translate data into executive insights
- Experience partnering with senior sales leadership
- Experience supporting SMB or field-based commercial sales teams
- Telecom, fiber, or infrastructure experience
- Experience in high-growth or private-equity-backed environments
Benefits
- Lucrative bonus plan
- Medical, dental, and vision plans - start when you start!
- Life insurance (self, spouse, children)
- Paid Time Off
- 401(k) - 100% company match (vesting and matching starts upon hire, up to 4% of eligible compensation)
- Employee Assistance Plan
- Employee Referral Plan
- Free services, if living within service area
- LinkedIn Learning
- Associate recognition program
- Advancement opportunities
- Collaborative work environment
Company Overview