[Remote] Senior AI Partner Operations Manager

Note: The job is a remote job and is open to candidates in USA. OneStream Software is a leading enterprise finance platform that empowers finance teams to leverage AI for better decision-making. They are seeking a Senior AI Partner Operations Manager to drive the execution of AI partner programs, ensuring partner readiness and quality delivery of SensibleAI solutions. This role involves cross-functional collaboration to enhance partner training and operational processes.

Responsibilities

• Support execution of AI partner practice development through enablement, aligned to SensibleAI priorities and partner maturity models
• Translate SensibleAI product updates, delivery standards, and best practices into partner-ready learning assets (guides, videos, assessments, playbooks), ensuring quality, consistency, and reusability
• Lead cross-functional alignment with SMEs to capture and validate technical content and drive decisions on what “good” looks like for partner readiness
• Lead SensibleAI enablement experiences in the LMS, including course architecture, publishing standards, role/group structures, assignments
• Own reporting and KPIs (adoption, completion, progress, time-to-readiness), independently translate data into program improvements
• Drive resolution of partner LMS issues; coordinate with internal stakeholders and vendors
• Influence cross-functional collaboration to build a consistent, high quality professional partner AI experience
• Operationalize AI partner authorization processes and communications, serving as the primary operational owner alongside the Dir, AI Partner Ops
• Establish repeatable frameworks and scalable communication cadences
• Collaborate with AI Delivery teams, Forward Deployment Engineers, Strategic Alliances and Partner Success to identify enablement gaps, mitigate readiness risks, and support escalation paths for priority partners
• Enhance the partner learning experience by systematically implementing feedback mechanisms, having a bias for action, and utilizing data-driven measurement strategies

Skills

• 7+ years of experience in enterprise software, data-driven platforms, or software project implementation, with demonstrated progression into ownership or advisory roles
• 4+ yrs experience leading partner ecosystem (GSIs, consulting firms, resellers) enablement at scale across regions or partner tiers
• Skilled and confident in presenting to external audiences
• Strong operational and project management skills, including managing multiple workstreams, deadlines, and stakeholder expectations
• Bachelor's degree in Education, Communications, Business, Computer Science, or equivalent professional experience
• Experience establishing enablement governance standards
• Instructional design, experience building and maintaining learning content (written and/or multimedia) for technical or semi-technical audiences
• LMS best practices (course publishing, reporting/analytics, user troubleshooting, integrations, and learning operations.)

Benefits

• Vision
• Medical
• Life
• Dental
• 401K
• Excellent Medical Plan.
• Dental & Vision Insurance.
• Life Insurance.
• Short & Long Term Disability.
• Vacation Time.
• Paid Holidays.
• Professional Development.
• Retirement Plan.

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