[Remote] Principal Account Executive

Note: The job is a remote job and is open to candidates in USA. Bluestaq is seeking a Principal Account Executive to own and grow strategic relationships with key customers worldwide, with a primary focus on high-impact accounts. This role combines deep account ownership and oversight of program delivery and implementation of enterprise software solutions while driving revenue growth and customer satisfaction through long-term strategic engagement.

Responsibilities

• Build and maintain executive-level relationships with key stakeholders
• This role requires approximately 40% travelboth CONUS and OCONUS, including customer meetings, opportunity shaping sessions, program reviews, key industry events (e.g., defense expos), and on-site delivery support. Flexibility exists for occasional travel to other global locations as business needs arise
• Partner closely with our subsidiaries on joint opportunity development, local market access, compliance navigation, resource allocation, delivery coordination, and leveraging global capabilities to support international programs
• Own the full lifecycle of assigned strategic accounts: from relationship building and opportunity identification/expansion through contract execution, program delivery oversight, and ongoing adoption/sustainment
• Develop and execute comprehensive account plans to maximize revenue potential, including upsell, cross-sell, renewals, and new capability introductions across customer portfolios
• This role requires approximately 50% travel (primarily to Europe for customer engagements), including customer meetings, opportunity shaping sessions, program reviews, key industry events (e.g., defense expos), and on-site delivery support. Flexibility exists for occasional travel to other global locations as business needs arise
• Shape and influence requirements for expansions or new programs; prepare technical/commercial proposals, demos, proofs-of-concept, and value propositions tailored to customer needs
• Oversee end-to-end program delivery post-agreement: coordinate cross-functional teams (engineering, implementation, support), manage scope, timelines, budgets, risks, and escalations; ensure successful implementation, adoption, and value realization of software solutions
• Act as the primary escalation point and single point of accountability for assigned customers; drive satisfaction, resolve issues, and identify growth opportunities
• Navigate customer-specific procurement processes, funding mechanisms, security requirements, and export controls while ensuring full compliance
• Represent Bluestaq in industry events, working groups, conferences, and bilateral engagements
• Track account health, forecast revenue, report KPIs, and contribute lessons learned to refine future approaches
• Mentor team members on strategic account management and domain-specific best practices

Skills

• 8+ years of professional experience in enterprise software sales, account management, customer success, or related roles, ideally with exposure to complex B2B/government/enterprise environments
• Proven track record owning and growing strategic accounts, including revenue expansion, relationship management, and delivery oversight in software/cloud/SaaS contexts
• Willingness and ability to travel approximately 50% or more, primarily across Europe for engagements (including customer meetings, opportunity shaping sessions, program reviews, industry events, and on-site delivery support). This includes flexibility for irregular schedules, short-notice trips, and extended presence at customer locations as business needs dictate
• Strong understanding of enterprise software solutions, implementation best practices, and customer value realization
• Excellent communication, negotiation, and stakeholder management skills; ability to engage senior leaders (military/civilian/government/executive)
• Valid US passport and eligibility for necessary travel authorizations/visas in the EU/Schengen area and other relevant regions
• Active or eligible security clearance (or ability to obtain equivalent clearance)
• US-based residency
• Bachelor's degree in Business, International Relations, Computer Science, Engineering, or a related field (or equivalent practical experience)
• Prior experience selling into or managing EU defense, US DoD/Federal, or similar international/government accounts
• Familiarity with defense software domains (e.g., C4ISR, cloud, cybersecurity); adaptable to other regulated environments
• Technical aptitude in cloud-native solutions, SaaS platforms, or program delivery tools
• Certifications such as PMP, CSM, or relevant sales/account management credentials

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