[Remote] Junior Account Manager (Contractor)

Note: The job is a remote job and is open to candidates in USA. Marqeta is on a mission to change the way money moves, providing a card issuing platform that enables companies to manage payment operations in real time. They are seeking a Junior Account Manager who will support marketing efforts and collaborate with multiple teams to manage key business accounts and customer communications.

Responsibilities

• Supporting the strategic efforts of the POD leader in managing key business accounts
• Managing the collateral feedback and approval process, coordinating reviews across internal stakeholders, incorporating revisions, and ensuring all customer-facing materials receive required sign-off prior to distribution
• Creating monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue & Go To Market team
• Supporting the development and delivery of presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.)
• Supporting day-to-day customer management processes

Skills

• Typically requires a minimum of 5 years of related experience with a Bachelor's degree
• Ideally demonstrate experience working in Operations or Account Management
• Experience documenting, tracking, and supporting the daily functioning and operations of customer programs
• Experience delivering polished, error-free work
• Superior communication skills (interpersonal, verbal, presentation, written, email)
• Experience prioritizing, managing and delivering on multiple projects simultaneously

Company Overview