[Remote] HR Generalist / Payroll Specialist | BPO
Note: The job is a remote job and is open to candidates in USA. PARA Consulting is a people-centric consulting firm dedicated to optimizing technology, people, and processes. They are seeking an HR Generalist / Payroll Specialist to support clients in HR operations, employee lifecycle management, and payroll processing, acting as the primary contact for assigned clients.
Responsibilities
- Serve as the main HR and payroll point of contact for client accounts
- Process payroll for hourly and salaried employees, including variable pay or adjustments
- Manage employee lifecycle activities: onboarding, offboarding, changes in compensation, and status changes
- Maintain employee records and ensure HR compliance across local/state regulations
- Support benefits administration (open enrollment, new hires, terminations, status updates)
- Create and update HR documentation including SOPs, checklists, and templates
- Respond to employee HR/payroll inquiries and provide issue resolution
- Track time and attendance to ensure payroll accuracy
- Coordinate with finance, management, and external vendors as needed
Skills
- Bachelor's degree in Human Resources, Business Administration, or related field
- 3–5 years of experience in HR operations and payroll processing
- Experience working with HRIS or payroll systems (Rippling, ADP, Paychex, Gusto, etc.)
- Understanding of payroll cycles, time tracking, deductions, garnishments, and final pay
- Strong organizational and communication skills
- Ability to interpret and apply HR and payroll policies accurately
- Ability to work effectively in a remote environment and manage multiple clients
- Experience supporting multi-state payroll in the U.S
- Experience working in a BPO or consulting environment
- Knowledge of benefits admin processes (open enrollment, qualifying life events)
- Strong problem-solving skills and ability to manage competing priorities
- Comfort working with checklists, documentation libraries, and SOPs
Company Overview
- We help organizations plan their next step, improve their processes, and future proof their technology infrastructure. It was founded in 2021, and is headquartered in Phoenix, Arizona, USA, with a workforce of 11-50 employees. Its website is