[Remote] Energy Efficiency Lighting Trade Ally Account Manager (Remote - CT)

Note: The job is a remote job and is open to candidates in USA. Energy Solutions is a growing company focused on delivering large-scale energy, carbon, and water-use savings through market-based programs. They are seeking an Energy Efficiency Lighting Trade Ally Manager II to enhance energy efficiency program performance by engaging with manufacturers, distributors, and contractors in Connecticut.

Responsibilities

• Delivers consistent outreach and account management activities to assigned trade allies, including manufacturers, distributors, contractors, and other market actors, to support program participation
• Communicates policies and practices related to program requirements, incentive structures, timelines, and submission processes using approved tools and channels (e.g., email, CRM, virtual meetings, and in-person engagements)
• Coordinates onboarding and ongoing engagement activities with trade allies, including training on incentive submission processes and portal usage
• Collaborates with internal program teams to align outreach activities with program goals, schedules, and performance targets
• Prioritizes outreach and engagement efforts based on program needs, participation trends, and account-level performance expectations
• Troubleshoots moderate problems related to incentive submissions, documentation gaps, program rule interpretation, or participation challenges, escalating complex or high-risk issues as appropriate
• Validates trade ally submissions, reported activity, and supporting documentation to ensure alignment with program requirements and quality standards
• Evaluates recurring issues or participation barriers and collaborates with program teams to recommend adjustments to outreach tactics or guidance materials
• Evaluates program participation data, dashboards, and CRM records to identify outreach gaps and support prioritization decisions
• Validates accuracy and completeness of trade ally interaction records maintained in CRM tools
• Communicates policies and practices updates internally and externally to ensure shared understanding of program changes and expectations

Skills

• High School diploma or 4 years of equivalent experience
• 3 years of professional experience in energy efficiency programs, supply chain engagement, outreach, sales support, or market-facing roles
• Experience coordinating with external partners and internal program teams in a structured, process-driven environment
• Ability to evaluate program participation data and prioritize outreach activities accordingly
• Experience validating documentation and troubleshooting moderate participation or process issues
• Strong written and verbal communication skills, including communicating program policies and practices clearly
• Proficiency with CRM systems and standard office productivity tools
• Regular local travel within Connecticut for outreach activities (1-2 days per week)

Benefits

• A generous retirement package
• Medical, dental and vision insurance
• Other pre-tax contribution plans
• An Employee Stock Ownership Plan (ESOP)

Company Overview