[Remote] Dedicated Consultant

Note: The job is a remote job and is open to candidates in USA. FloresHR is a company dedicated to providing excellent client experiences and building a remarkable team. The Dedicated Consultant will manage leave of absence and accommodation processes for clients, guiding employees and communicating with stakeholders throughout the process.

Responsibilities

• Act as an extension of the client’s human resources department to administer all aspects of the leave of absence and accommodation process for their employees
• Complete all administrative tasks related to leave of absence and accommodation management utilizing a date-driven leave of absence system
• Execute new leave requests, complete reminder phone calls, emails, and return to work communication
• Determine eligibility for federal leave of absence and accommodation regulations (FMLA, ADA, etc.), state leave regulations, and other client-specific leave policies
• Maintain accurate records in the system for each leave of absence and accommodation case
• Communicate with employees about their eligibility for leave and wage replacement options
• Generate and send all required leave notices and paperwork within the designated timeframe
• Work closely with the employee to assist with timely return of required paperwork
• Review medical certifications and other documentation to determine if employee qualifies for leave
• Generate and send designation notices to employees within the appropriate time frame
• Provide frequent updates to clients regarding an employee’s leave request, status, and return to work dates
• Act in an advisory role for reasonable accommodations under ADA and process approvals per the client’s direction
• Help clients navigate complicated leave of absence cases and regulations
• Generate weekly and ad-hoc reports for clients and employees
• Other duties and special projects, as assigned
• Maintain quality work that exemplifies and promotes our company’s core values

Skills

• A graduate of a bachelor's degree, preferably in Human Resources
• 5 years of Human Resources experience with at least two years of experience working with day-to-day leave of absence, FMLA, state leave regulations, and ADA administration
• A detail orientated individual with strong organizational and prioritizing skills, and the ability to be flexible and multi-task in a collaborative environment
• Able to use independent judgment and expertise to manage groups
• Proficiency with Microsoft Office products, especially proficiency working with Excel and Access
• Someone with strong interpersonal skills who understands that our business objective is to provide superior customer service and can handle conflict in a professional manner
• An internally motivated individual looking to grow personally and professionally
• Qualified candidates possess above average analytical and problem-solving skills
• An individual that understands the value of providing a high level of customer service
• Able to perform this job successfully and grow into managing significant client relationships
• To ensure a secure and stable work environment, candidates must have access to high-speed internet and the ability to connect their workstation directly to their router or modem using an Ethernet (hardwired) connection while working remotely

Benefits

• Competitive Benefits – FloresHR offers competitive medical, dental, and vision benefits for employees and their families.
• Company funded HSA’s
• Pre- and Post-tax 401k’s with a company match up to 5%
• Life Insurance
• Accident Insurance
• Pet insurance
• Monday - Friday schedule
• A generous vacation policy
• Life Balance Reimbursement Plan
• Volunteer program in place to support our team members as they help the organizations’ they are passionate about

Company Overview