[Remote] Customer Service Benefits Consultant

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is expanding and hiring professionals to serve credit union members who are seeking guidance on available benefit programs. This entry-level, fully remote position involves conducting virtual consultations, assessing client needs, and guiding individuals through the enrollment process while ensuring compliance standards are met.

Responsibilities

• Conduct scheduled virtual consultations with credit union members through Zoom
• Assess client needs and explain available benefit options clearly and professionally
• Guide individuals and families through the enrollment and onboarding process
• Maintain accurate digital documentation and ensure compliance standards are met
• Provide responsive follow-up communication and ongoing client support
• Participate in team training sessions, mentorship programs, and professional development

Skills

• Authorized to work in the United States
• Reliable high-speed internet connection
• Windows-based laptop or desktop computer with webcam capability
• Experience in customer service, client advising, or sales is helpful but not required

Benefits

• Fully remote position available throughout the United States
• Flexible scheduling that supports work–life balance
• Pre-qualified client consultations provided—no cold outreach required
• Paid training and full licensing support
• Weekly compensation through a performance-based structure
• Long-term income opportunities through vested renewals
• Monthly and quarterly performance bonuses
• Leadership development and advancement pathways
• Supportive, collaborative team culture

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