[Remote] Client Support Administrator - Remote
Note: The job is a remote job and is open to candidates in USA. Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services. They are actively looking for an experienced Client Support Administrator to assist with client communications and escalations, serving as a key point of contact for firm clients and managing critical information and timelines.
Responsibilities
- Ensure accurate completion of BFKS and Tempo workload steps on a daily basis
- Manage firm to expected internal and client milestones and timelines for allocated cases
- Serve as the single point of contact for numerous firm clients
- Maintain and improve client relationships to drive referral growth
- Escalate pressing timeline issues where appropriate
- Produce case level reports for client review
Skills
- Minimum of 5+ Years' experience in the default services industry
- Minimum of 2+ Years' experience with BFKS, Tempo and other client communication portals
- Tech savvy
- Willingness to ask question and get 'hands dirty'
- Team player looking to be a part of something great
- Superior written and verbal communication skills
Benefits
- Medical
- Dental
- Vision
- Flex spending
- 401k
- Gym/fitness membership reimbursement
Company Overview
Company H1B Sponsorship