[Remote] Business Development Representative
Note: The job is a remote job and is open to candidates in USA. Europa Eyewear is one of the largest independent designers and manufacturers of eyewear frames in the United States. They are seeking a Business Development Representative responsible for driving revenue growth, supporting existing accounts, and developing new customer relationships through various sales efforts.
Responsibilities
- Meet or exceed monthly, quarterly, and annual sales targets through proactive outbound and inbound sales efforts
- Identify opportunities to grow existing accounts through reorders, new product launches, and assortment expansion
- Qualify and convert inbound leads and re-engage dormant or underperforming accounts
- Conduct regular outbound sales calls via phone and video to review inventory, present product offerings, and promote programs and incentives
- Perform in-person sales visits in vacant territories as needed to support growth, retention, or critical customer needs
- Serve as a primary point of contact for assigned accounts, providing timely, professional, and solution-oriented support
- Maintain and strengthen relationships with existing customers to prevent disruption during territory vacancies
- Ensure high levels of customer satisfaction by proactively addressing issues, resolving concerns, and coordinating internal support
- Identify growth opportunities within assigned territories and develop targeted strategies to capitalize on them
- Conduct regular phone and video outreach to nurture relationships and maintain brand presence
- Provide product education, virtual trainings, and merchandising guidance to customers
- Prospect and develop new accounts within assigned markets using phone, email, and digital tools
- Support territory coverage by partnering with field sales representatives as needed
- Maintain a strong understanding of customer needs, buying patterns, and competitive landscape
- Partner with Regional Sales Managers to support recruiting efforts in vacant territories, including market insight and customer context
- Assist with onboarding and orientation of new hires to ensure a smooth transition of accounts when territories are filled
- Prepare detailed territory handoffs, including account history, opportunities, and relationship status
- Ensure accounts are informed of new products, promotions, and programs
- Support merchandising initiatives by advising on product placement, POP materials, and assortment optimization
- Maintain accurate and up-to-date records of customer interactions, sales activity, and opportunities
- Track pipeline performance and provide regular updates and insights to sales leadership
- Monitor, track, and analyze sales performance metrics for vacant territory accounts
- Provide regular updates and insights to Sales Leadership on pipeline health, risks, and opportunities
- Support continuous improvement of vacant territory coverage strategies and processes
- Represent the company’s brands professionally in all customer interactions
- Support trade shows, trunk shows, and virtual events as needed
Skills
- 2+ years of sales, inside sales or related experience with a proven track record of results
- Ability to carry sample bags weighing at least 25 lbs
- Strong written and verbal communication skills
- Proven ability to build relationships and influence purchasing decisions
- Strong organizational and time-management skills with attention to detail
- Critical thinking skills with the ability to anticipate challenges and propose solutions
- Effective presentation and virtual training skills
- Proficiency in Microsoft Excel, Word, and PowerPoint
- Valid driver's license and eligibility to work in the U.S
Benefits
- Comprehensive benefits package including medical, dental, vision, FSA and HSA Spending accounts
- 401k plan with company match.
Company Overview