[Remote] Business Analyst, IT Operations
Note: The job is a remote job and is open to candidates in USA. ICF is seeking a Business Analyst for their Centralized Operations, Analytics and Technology (COAT) group to support ICF's Sightline. In this role, you will collaborate with product managers, architects, and clients to define business requirements for data processing and reporting platforms, ensuring effective communication and documentation of functional specifications.
Responsibilities
- Support various teams with data import related requirements and data extraction requests
- Create stories and tasks in JIRA to support the execution of client deliverables
- Ensure proper execution of operations work and dev-ops work (enhancements to current products)
- Support meetings with stakeholders and help prepare functional requirements documentation, including business requirements, functional specifications, and user stories
- Function as liaison between Product, stakeholders, marketing and other supporting functional organizations, properly crafting and communicating on functional specifications
- Convey requirement specifications, and other system documentation in concise and specific language to facilitate stakeholder understanding
- Assist project delivery through task tracking and project management using project management tools
Skills
- Bachelor's degree in Math, Engineering, Science, IT or related discipline (applicants can substitute one year of related experience for one year of education)
- 5+ years of experience of data analysis experience within energy, software development or related experience (A Master's degree or PhD may substitute for up to two years of required experience)
- 2+ years of experience prioritizing multiple projects to meet goals, deliverables, and time sensitive assignments and deadlines
- Prior experience with gathering software requirements, especially related to data import and data field mapping
- Experience prioritizing multiple projects to meet goals, deliverables, and time sensitive assignments and deadlines
- Prior experience working in an Agile software development process
- Prior experience with marketing and/or ETL processes
- Knowledge and experience with JIRA and/or Confluence
- Proven ability to develop system documentation to track issues and to work with developers to ensure that requirements are being met
- Experience defining and documenting business processes and software requirements in an agile software development process
Benefits
- Flexible workplace arrangements, work-life balance
- Donation matching, volunteer opportunities
- Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
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