[Remote] Business Analyst

Note: The job is a remote job and is open to candidates in USA. Cloud and Things is a company focused on transforming the public sector’s IT environment, helping to solve complex IT challenges for the government. They are seeking a Level 2 Business Analyst to serve as a liaison between business units, translating business needs into actionable requirements and supporting various project management activities.

Responsibilities

• Translate business needs into requirements for a technical audience, including user stories, use cases, acceptance criteria, feature overviews, and detailed functional and technical designs
• Work within a cross-functional team to ensure solutions meet business, customer, and stakeholder needs
• Collaborate with stakeholders during product visioning, concept development, backlog prioritization, and business objective definition
• Conduct gap analysis, identify process improvement opportunities, and develop business process models, workflows, and supporting documentation
• Support project management activities including planning, testing, implementation coordination, requirements validation, and design confirmation
• Analyze data to support decision-making, strategic planning, and product feature clarification
• Participate in client and stakeholder interactions to collect business requirements and help drive product adoption
• Serve as a point of contact for product feature clarification and provide internal consulting support to business and technical teams
• Facilitate JAD sessions, one-on-one stakeholder meetings, and requirements discussions with subject matter experts and users
• Define test scenarios and conditions, create test plans, and facilitate testing according to plan in support of UAT

Skills

• 5+ years of experience as a Business Analyst on legacy replacement systems and workflow development projects
• Experience eliciting, analyzing, documenting, and validating business and technical requirements from stakeholders
• Ability to translate business needs into user stories, use cases, acceptance criteria, feature overviews, and functional and technical documentation
• Ability to work closely with multiple subject matter experts and create clear, concise documentation
• Strong customer-centric mindset with a passion for understanding and addressing customer needs
• Innovative, proactive approach to problem-solving with strong attention to detail and a focus on quality and excellence
• Ability to multi-task and work effectively in a fast-paced environment while managing multiple projects and tasks of varying complexity
• Ability to facilitate JAD sessions and one-on-one meetings with users and stakeholders
• Ability to define test scenarios and conditions, create test plans, and facilitate testing according to plan in support of UAT
• Bachelor's degree in Business Administration, Information Systems, Computer Science, or equivalent work experience combined with education
• Experience working in pension administration environments
• Experience with Salesforce configuration
• Scrum experience
• Product Owner experience
• Relevant business analysis, Agile, Scrum, Salesforce, or Product Owner certifications are preferred

Company Overview

Company H1B Sponsorship