[Remote] AI Automation Engineer

Note: The job is a remote job and is open to candidates in USA. Route is a leading post-purchase platform for modern ecommerce, focused on enhancing customer experience after checkout. They are seeking an AI Automation Engineer to design and implement AI-powered workflows that improve efficiency across the organization by automating complex processes.

Responsibilities

• Design, build, and deploy AI-powered workflows and agentic systems that automate complex, multi-step internal processes
• Identify high-impact opportunities for automation by partnering cross-functionally with teams across the organization
• Develop scripts, integrations, and system-to-system connections that enable seamless data flow and task execution
• Leverage LLMs and emerging AI tooling to create intelligent, scalable solutions that reduce manual work and increase efficiency
• Own projects end-to-end from discovery and design through implementation, testing, and iteration
• Deliver high-quality, production-ready code with the same rigor and standards as the broader engineering team
• Collaborate with Product, Data, and Engineering partners to prioritize, build, and continuously improve solutions
• Contribute to a culture of innovation, transparency, and direct feedback while exploring new ways AI can transform how we work

Skills

• Hands-on experience working with LLMs and AI tooling to build workflows, automations, or intelligent systems
• Experience developing agentic or multi-agent systems, including orchestrating tools, APIs, and decision logic
• Proven ability to identify inefficiencies and translate them into automated, scalable AI-driven solutions
• 5+ years of software engineering experience with a strong foundation in computer science fundamentals
• Proficiency in one or more general-purpose programming languages (e.g., Python, Go, Java, JavaScript)
• Experience designing, building, and deploying scalable, production-grade systems and services
• Strong experience with APIs, system integrations, and data flow across distributed systems (e.g., REST, event-driven architectures)
• Experience with cloud platforms (e.g., AWS) and building highly available, reliable systems
• Comfortable working cross-functionally and partnering with non-technical stakeholders to understand problems and deliver impact
• Bachelor's degree in Computer Science or equivalent practical experience

Benefits

• Pay 95% - 100% of your health insurance premiums for you and your family
• Remote or hybrid work arrangements
• Unlimited PTO
• 401k matching
• Formalized growth opportunities
• Learning & development
• DEI programs & events
• All Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement

Company Overview

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