[Remote] Account Manager (Contract)
Note: The job is a remote job and is open to candidates in USA. Formerra is a leading distributor of engineered materials, connecting polymer producers with OEMs and brand owners across various markets. The Account Manager will drive sales and growth while managing strategic accounts and developing new business opportunities, requiring strong relationship management and commercial acumen.
Responsibilities
- Drive profitable revenue growth through strategic new business development and expansion of existing accounts
- Deliver gross margin performance in line with company targets and overall commercial objectives
- Execute a disciplined, customer-centric sales approach, leveraging established tools (e.g., scorecards, business reviews, EVE, high/wide/deep strategies, and funnel management)
- Identify, develop, and close new business opportunities aligned with long-term growth priorities; maintain accurate and current CRM data
- Maintain and grow key accounts by proactively assessing customer needs, competitive dynamics, and market opportunities
- Develop and execute strategic account plans, building relationships across all levels of customer and internal organizations
- Conduct proactive prospecting, including cold calling, to generate leads and expand market presence
- Collaborate with marketing and provide feedback on campaigns, resource needs, and emerging opportunities
- Partner with channel partners to effectively close business in line with customer purchasing requirements
- Contribute to short- and long-term planning, including monthly and annual forecasts, sales targets, and budget commitments
- Apply sound commercial judgment in product selection, pricing strategies, and customized solutions to maximize competitiveness and profitability
- Negotiate pricing and terms to meet margin objectives while supporting strategic account growth
- Act as a trusted advisor to customer leadership, delivering insights and tailored Formerra solutions
- Provide regular updates to leadership through activity reporting and ongoing communication
- Represent Formerra at industry events, trade shows, and customer engagements as needed
- Collaborate cross-functionally with Technical, Customer Service, and Supply Chain teams to ensure customer satisfaction and fulfillment
- Recommend enhancements to product and service offerings based on market intelligence and competitive analysis
- Uphold company policies, including the Code of Conduct and expense management requirements
- Take ownership of personal development through goal setting and ongoing alignment with leadership
- Lead with a value-based selling approach, reinforcing Formerra’s differentiated value proposition in all customer interactions
Skills
- Bachelor's degree required, majoring in chemical engineering, polymer engineering, business or related field preferred
- 7+ years of applicable polymer and/or technical sales, distribution, or related experience
- Experience with CRM software, specifically Salesforce, preferred
- Ability to work independently in a fully remote environment with minimal supervision, demonstrating strong self-motivation and time management
- Willingness to travel across Europe (or as needed) for client meetings, industry events, or team gatherings
- Dedicated to understanding and consistently meeting customer expectations and requirements
- Drives performance and accountability to achieve established goals and business outcomes
- Builds and sustains effective relationships with both internal stakeholders and external partners
- Demonstrates strong ability to collaborate cross-functionally and influence decisions at all levels
- Thinks creatively, encourages new ideas, and fosters a culture of continuous improvement
- Applies a strong understanding of business fundamentals to inform decisions and drive results
- Evaluates complex situations and makes sound, data-driven decisions with confidence
- Demonstrates clear, effective written and verbal communication, with strong listening and influencing skills
- Demonstrates fluency in written and spoken English
Company Overview