Property Manager (Industrial & Office)

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Property Manager provides leadership and outstanding customer service while managing office buildings and industrial property portfolios. This role coordinates all aspects of property management operations and financial reporting, ensuring alignment with company policies and standards. The Property Manager is responsible for client and tenant satisfaction and serves as the lead professional on-site. This role will be onsite in Sorrento Valley. *Local market requirements may vary. WHAT YOU'LL BE DOING Communication and Tenant Relations Communicate effectively with General Manager and/or Regional Leadership on significant operating issues, client or tenant concerns. Act as primary or secondary contact for tenants regarding service requests. Proactively meet with tenant representatives and respond promptly to their needs. Manage tenant move-in/move-out processes, prepare commencement letters, and handle lease administration for new tenants. Serve as liaison between tenants and construction management, participating in punch list walk-throughs. Financial Management Create annual budgets and associated documentation. Review financial statements, analyze future financial positions, and prepare monthly, quarterly, and annual reports for clients. Generate monthly variance reports and develop comprehensive capital improvement schedules. Work with Client Accounting Services to manage accounting processes, bookkeeping functions, and collections. Process and approve accounts payable transactions and handle accounts receivables collections. Prepare tenant billing adjustments, demonstrating strong understanding of CPI increases, CAM reconciliations, escalations, and recoveries. Property Operations Inspect properties regularly to ensure operations meet JLL standards and procedures. Assess service and equipment requirements, recommend projects to enhance building value. Coordinate repairs, maintenance activities, and site inspections. Work with Engineering and maintenance teams to facilitate maintenance, repairs, or renovations. Obtain bids from contractors following client and JLL guidelines. Manage construction projects including tenant improvements, renovations, and major repair projects. Lease Administration Support the Brokerage Team in reviewing lease proposals and lease language. Manage the lease administration process from proposal review to tenant construction coordination. Maintain intimate knowledge of lease agreements, ensuring compliance from accounting and operations standpoints. Contract and Personnel Management Competitively bid and prepare service contracts to ensure high-quality, cost-effective services. Act as primary contact for service contractors and vendors. Evaluate service contract requirements annually and oversee property maintenance contracts. Oversee maintenance and administrative personnel to ensure efficiency and superior tenant service. Provide regular performance feedback, develop subordinates' skills, and encourage growth. Risk Management Ensure appropriate insurance requirements are in place for all properties. WHAT YOU BRING TO THE TABLE Education/Experience Associate or bachelor's degree required (Finance or Accounting preferred). Minimum 3 years of commercial real estate or property management experience required; 5+ years preferred. Experience must include budget preparation, financial reporting, knowledge of building systems, lease documentation, and administration. Certifications/Licenses Real Estate sales license required within six (6) months of hire date. LEED AP or GA accreditation preferred. Computer Skills Proficiency in Microsoft Office (Word, Excel, Outlook). Familiarity with Yardi Property Management System and client-required systems. SKILLS AND ABILITIES Core Competencies Communication: Ability to read and interpret legal documents, produce well-written reports, and present effectively to senior management, clients, tenants, and vendors. Mathematical: Calculate figures including discounts, interest, prorations, and percentages. Analyze and explain financial statements and variances. Problem Solving: Define problems, collect data, establish facts, and draw valid conclusions. Develop alternative solutions and work well in group problem-solving situations. Project Management: Coordinate projects, communicate changes, complete projects on time and within budget. Quality Management: Improve and promote quality, accuracy,