Product Designer

About your role

• Design core product experiences end-to-end, from early exploration through launch and iteration for our up-and-coming B2B platform and consumer app with 3 million users (and growing)
• Craft polished, delightful interfaces that build trust and showcase the power of our data and AI technology
• Sweat the details - layout, typography, spacing, color, motion, interactions
• Help define the product roadmap and lay the foundations for our design language, systems, and culture.
• Find creative ways to ship high-quality work in a fast-paced, often ambiguous, startup environment
• Be 1 of 2 designers (for now), working cross-functionally with engineering and GTM

About you ‍

• Experience designing software products.
  • Bonus if you’ve done this at a startup, or have designed AI interactions before!
  • Bonus if you have experience designing enterprise-grade products.
• You design quickly and efficiently, using Figma to gain super powers and reach “escape velocity design”. When needed, you make near-term tradeoffs and take shortcuts - even though you have strong design vision and awareness of how to improve the product later.
• You’re a design nerd at heart. You have a very high bar for design quality and strong opinions about what “great” looks like. You actively seek out the best-designed best products/designers, constantly collecting references from Twitter, Mobbin, and beyond. And you bring that level of rigor and polish into your own work.
• You actively use LLMs like as ChatGPT or Claude in your design workflow.
• You’re relentless in pursuing the best solution - willing to explore, iterate, and even scrap a lot of your own work if it means creating a stronger product.
• You’re a full-stack designer. You've designed experiences from scratch and know how to bring it to life working cross-functionally with product and engineering.
• You have strong product intuition and have a knack for creating experiences that index on simplicity and clarity. At the same time, you're willing to re-consider your initial intuition as you get more user data.

Why you might be excited about this opportunity

• Work on the design for an up-and-coming enterprise product. Our enterprise demand is growing, and we are in the early stages of building a product that will ultimately be used by some of the largest companies in the world. You’ll use qualitative interviews and direct customer feedback to shape product decisions and design solutions tailored to enterprise needs.
• Design matters a lot to us. You won't be fighting uphill battles to convince people why design matters, and you'll be joining a team that values best-in-class design. Fun fact: one of our co-founder’s first dream jobs was to be a furniture designer (and has designed a lamp!).
• Be surrounded by amazing product thinkers. We believe product thinking is critical for everyone on our team at our stage. From our engineers and our customer support to our co-founders - our entire team has a unique obsession and knack for product thinking.
• Quick feedback loops. Unlike designing enterprise software or working in big tech, launch and get user feedback on what's working and what's not in a matter of hours.
• Shape our design culture from the ground up. As one of our early team members, you'll play a huge role in defining our culture, processes and traditions.

Why you might not be excited about us

• Priorities may shift quickly. Oftentimes, we're tackling very ambiguous problems that don't have clear-cut answers. While we make calculated bets, we have a strong culture of experimentation and we'll pivot as necessary based on what we're seeing in the data and what we're hearing from our users.
• You will be one of two designers (for now!). While we have an extraordinary Lead Product Designer (former Figma, Slack & Glean), we don't have the typical design management overhead or user researchers. We're looking for someone that gets energized by learning independently and working in tiny teams.
• At times, you’ll need to design things in a day. We live and breathe a value called “Calculated Speed”, which involves iterating and shipping weekly, rather than spending months going through complex processes or lengthy builds. Our engineers are some of the best in the world, which means anything you design today may be shipped next week.
• We expect more than 9 to 5 - raw hours make an impact at our current stage. That said, we trust each team member to create a flexible work schedule that allows them to be most productive while accommodating other priorities outside of work. We also strongly encourage time off to recharge the batteries: in addition to unlimited PTO, we've implemented a minimum 20 days vacation policy