Police Communications Dispatcher - Lateral

Are you a skilled communicator with a passion for public service? Do you thrive in high-pressure situations and possess the ability to remain calm and collected? The City of Oakland is seeking a highly motivated individual to join our team as a Police Communications Dispatcher - Lateral. In this role, you will play a crucial role in the safety and well-being of our community by dispatching emergency services to those in need. The ideal candidate will have prior experience as a police dispatcher and possess excellent multitasking and decision-making skills. If you are ready for a challenging and rewarding career, we encourage you to apply for this exciting opportunity. Receive and respond to emergency calls from the public and accurately determine the nature and location of the emergency. Dispatch the appropriate emergency services, such as police, fire, or medical, in a timely and efficient manner. Remain calm and composed while handling high-pressure situations and effectively communicate with callers to gather necessary information. Monitor and coordinate all radio communications between emergency personnel and provide support as needed. Prioritize and triage emergency calls based on the level of urgency and available resources. Document all incoming calls and dispatch information accurately and in a timely manner. Utilize various computer systems and databases to gather and relay pertinent information to emergency personnel. Communicate with other agencies and jurisdictions to coordinate emergency response efforts. Maintain strict confidentiality and handle sensitive information with discretion. Demonstrate excellent multitasking abilities to handle multiple tasks, calls, and emergencies simultaneously. Make sound decisions and use good judgment to assess situations and dispatch appropriate resources. Stay updated on department protocols and procedures and adhere to all applicable laws and regulations. Provide support and assistance to police officers and other emergency personnel as needed. Participate in ongoing training and professional development to continuously improve skills and knowledge. Serve as a positive and professional representative of the City of Oakland and the police department. City of Oakland is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.