Marketing Coordinator and Administrator

We are looking for a highly organized and detail-oriented Marketing Coordinator to support day-to-day marketing operations across multiple channels. This role is critical to keeping our marketing team running smoothly. You will be responsible for execution, coordination, and communication, ensuring nothing falls through the cracks. This is not a strategy role. We are looking for someone who thrives on organization, follow-through, and getting things done efficiently and accurately. Scope of Work: 1. Franchisee Communication & Support Respond to inbound emails from franchisees (access requests, questions, support needs) Coordinate access to platforms (Google Business Profile, Facebook, etc.) Ensure all communications are handled promptly (within 24 hours) 2. Platform & Account Management Manage and track access across platforms (GBP, Meta, etc.) Troubleshoot basic access issues or escalate when needed Maintain organized records of logins, permissions, and requests 3. Marketing Library Management Upload and organize all marketing collateral Maintain a clean, structured, and up-to-date marketing library Ensure assets are easy to find and properly labeled 4. Website & Dev Coordination Assign and track website and development tasks in Monday.com Prepare for new branch launches (coordinate assets, timelines, and tasks) Follow up with the dev team to ensure deadlines are met 5. Task Management & Operations Create and assign tasks in Monday.com across marketing initiatives Track progress and follow up to ensure completion Keep projects moving forward and flag delays early 6. Email Marketing Support Build and format eNewsletters Coordinate content, links, and assets with the team Ensure accuracy before sending 7. Creative Coordination Submit requests to the graphic designer Clearly communicate requirements and deadlines Track revisions and ensure timely delivery Requirements: Strong organizational and project management skills Excellent written communication (clear, professional, responsive) Experience with tools like Monday.com, Google Workspace, and Meta platforms Ability to manage multiple tasks and prioritize effectively High attention to detail (nothing slips through the cracks) Proactive mindset with strong follow-up skills Experience supporting marketing teams or agencies Familiarity with Google Business Profile and social media platforms

Nice to Have

Experience with Hubspot Experience in franchise or multi-location businesses What We’re Looking For: Someone who is: Extremely reliable and responsive Detail-oriented and organized Comfortable handling a high volume of tasks and requests Able to take ownership and ensure things get done without constant oversight To Apply, Please Include: Examples of similar coordination or admin work you’ve done Tools you’ve used (Monday, Asana, etc.) Your availability and typical response time We are looking for someone long-term who can become a core part of our team and help us scale efficiently.