Manager, Project Coordinators

About the position The Manager, Project Coordinators reports to the Divisional Director, Project Coordinators. Located in Tampa, FL, Knoxville, TN, or Albany, GA. This is a Full-Time Hybrid role. The Manager, Project Coordinators is responsible for overseeing and managing the Project Coordinator team to ensure the successful execution of projects. With 6-8 years of experience, this role plays a key leadership role in driving project coordination efforts, maintaining high standards of customer service, and fostering team development.

Responsibilities

• Lead and manage the Project Coordinator team, providing guidance, support, and mentorship to ensure team cohesion and performance.
• Define team goals, objectives, and KPIs, and monitor progress towards achieving them.
• Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for professional development.
• Oversee the coordination and management of all projects, from initiation to completion, ensuring adherence to timelines, budgets, and quality standards.
• Collaborate with cross-functional teams to ensure seamless project execution and alignment with organizational goals.
• Serve as a point of escalation for project-related issues and provide timely resolution.
• Build and maintain strong relationships with clients, ensuring their needs and expectations are met throughout the project lifecycle.
• Address customer inquiries, concerns, and escalations in a prompt and professional manner, ensuring a high level of customer satisfaction.
• Identify opportunities to streamline and optimize project coordination processes to improve efficiency and effectiveness.
• Implement best practices and standard operating procedures to enhance the overall project coordination function.
• Generate regular reports on project status, performance metrics, and KPIs, and provide insights and recommendations for improvement.
• Conduct periodic reviews of project coordination processes and performance, and implement corrective actions as needed.

Requirements

• Strong leadership and team management skills, with the ability to motivate, inspire, and develop team members.
• Excellent communication and interpersonal skills, with the ability to build rapport and effectively communicate with clients and internal stakeholders.
• Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing priorities effectively.
• Proactive problem-solving and decision-making abilities, with a focus on driving results and delivering value to clients.
• Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
• Adaptability and flexibility to navigate changing project requirements and priorities.
• Proficiency in project management tools and software, MS Office suite, and other relevant tools.
• Bachelor's degree in Business Administration, Project Management, or related field, or equivalent military or practical experience.
• 6 – 8 years of experience in project coordination or management roles.
• Previous experience in team leadership and management required.
• Strong understanding of project management principles and methodologies.
• Ability to successfully pass a background check post offer acceptance.

Nice-to-haves

• Experience in the foodservice industry preferred.
• Certification in project management (e.g., PMP) preferred.

Benefits

• Medical
• Dental
• Vision
• Tuition Reimbursement
• Pet Insurance
• Legal Insurance
• 401k
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program