Learning Operations Specialist

Your future role at a glance Location: Remote Department: IT Operations and Governance Schedule: Full Time, Days Salary: $96,208.99 - $134,109.89 per year Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance Time to recharge: pro-rated paid time off (PTO) and holidays Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources Family support: parental leave, adoption assistance and family benefits Other benefits: optional legal and pet insurance, transportation savings and more Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. How you’ll make an impact in this role Learning Operations & Process Ownership: Experience managing operational processes, governance frameworks, standards, and continuous improvement initiatives to ensure consistency, quality, and scalability. Training Program Design & Delivery: Demonstrated ability to design, develop, facilitate, and evaluate technical learning programs, onboarding experiences, and role-based development curricula. Cross-Functional Program Leadership: Proven ability to lead complex initiatives involving multiple stakeholders, manage competing priorities, and deliver projects on time and within scope. Instructional Design & Content Development: Experience creating engaging learning experiences using adult learning principles, including instructor-led, virtual, self-paced, and digital learning solutions. Data Analysis & Continuous Improvement: Ability to analyze performance data, learning metrics, stakeholder feedback, and operational trends to drive informed decisions and improve learning outcomes. What minimum requirements you’ll need Education: High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required. What additional preferences we're seeking Experience with Learning Technologies: Knowledge of Learning Management Systems (LMS), digital learning platforms, content authoring tools, and learning analytics solutions. Change Enablement & Organizational Readiness: Experience supporting technology, process, or organizational change initiatives through communication, training, and adoption strategies. Technical Industry Knowledge: Familiarity with IT operations, technology governance, digital workflows, or enterprise technology environments. Project Management Experience: Experience managing multiple concurrent initiatives, including planning, risk management, stakeholder coordination, and implementation activities. Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click here for more information.