L&D Consultant - LHI Group

Job Title: L&D Consultant Company/Brand: LHI Group Location: New York or Austin Salary: $70,000 - $85,000 D.OE The Opportunity We're looking for an experienced Learning & Development Consultant to join a high-performing, people-first business during a period of strong growth. Off the back of a successful year and continued investment across the business, this role will be instrumental in driving performance, developing talent, and scaling capability across a 360 sales environment. This is a hands-on, commercially focused L&D role where you'll work closely with leadership and high-performing consultants to deliver measurable improvements in performance and revenue. LHI Group LHi Group is a global recruitment business with a strong presence across the UK, Europe, and the US, operating from nine offices including key hubs in New York, LA, Miami, and Austin. Across our US platform alone, we have built a team of over 170 consultants, each specialising in their own markets and delivering tailored, high-impact hiring solutions. Our model is built around specialist brands, deep market knowledge, and a collaborative culture, giving us the ability to scale quickly while maintaining quality and consistency. We're not a startup, but we're not a corporate giant either which means there's still real opportunity to build, grow, and make an impact within the business. New York Office New York is the largest of our four US offices, we have an entire floor, in the heart of FiDi (Financial District) Manhattan, around the corner from Fulton Street Station, which is perfectly positioned for commuters from Brooklyn, Jersey and Manhattan. The office is surrounded by all the amenities you could need and boasts enviable views of Brooklyn Bridge and One World Trade to name a few. Austin Office After several years in co-working spaces, we'd outgrown 5 office spaces and now established ourselves just off Congress Ave. Right in the heart of downtown, you're never too far away from good food spots and lively bars!

Key Responsibilities

Program Management

• Own and manage multiple training programs end-to-end
• Coordinate training schedules, coaching sessions, and key milestones
• Track progress across assessments, role plays, and learning benchmarks
• Continuously refine programs based on feedback and performance data

Facilitation

• Deliver engaging sales training, workshops, and webinars
• Facilitate across a range of audiences, from junior hires to senior stakeholders
• Promote commercial thinking, entrepreneurial mindset, and high-performance behaviors
• Lead interactive sessions including role plays, skills demonstrations, and practical exercises

Coaching & Mentoring

• Provide 1:1 desk coaching aligned to individual and team objectives
• Identify skill gaps through observation and active listening
• Deliver structured feedback and track development against goals
• Partner with managers to support ongoing performance improvement

Problem Solving & Strategy

• Conduct needs analysis using KPIs, revenue data, and stakeholder input
• Align learning initiatives with broader business and sales objectives
• Identify barriers to performance and implement targeted solutions
• Continuously improve programs based on insights and feedback

Reporting & Measurement

• Track completion rates, engagement, and performance outcomes
• Use tools such as LMS, CRM systems, and BI platforms to report on ROI

Technical Expertise

• Act as a subject matter expert in 360 recruitment and sales best practices
• Support development of Sales IQ, client engagement, and full-cycle recruitment capability
• Leverage tools such as CRM systems and sourcing platforms to enhance learning

What We're Looking For

• Proven experience in Learning & Development within a 360 sales or recruitment environment
• Strong facilitation skills - engaging, interactive, and practical (not lecture-based)
• Experience delivering onboarding and advanced training programs
• Confident running role plays, call coaching, and performance reviews
• Background in account management and business development
• Commercial mindset with a focus on performance and ROI
• Highly organized, self-driven, and proactive
• Strong stakeholder management skills with the ability to influence at all levels
• Proven experience in Learning & Development within a 360 sales or recruitment environment
• Strong facilitation skills - engaging, interactive, and practical (not lecture-based)
• Experience delivering onboarding and advanced training programs
• Confident running role plays, call coaching, and performance reviews
• Background in account management and business development
• Commercial mindset with a focus on performance and ROI
• Highly organized, self-driven, and proactive
• Strong stakeholder management skills with the ability to influence at all levels

Why Join Us? If you're ambitious and want to step into a leadership role within a high-growth, specialist recruitment environment, LHI offers the culture, tools, and leadership to help you succeed. We are a Great Place to Work certified employer, committed to recognizing, rewarding, and empowering talent to thrive in a purpose-driven, high-performance environment. Diversity & Inclusion LHI Group celebrates diversity and inclusion as critical to our success. We foster equity, embrace differences, and maintain an inclusive workplace across all levels. We are proud to be an equal opportunity employer, welcoming applicants of all backgrounds and experiences. Department New York - Operations Locations New York Remote status Hybrid