Laboratory Instruments Field Support Engineer (Remote)
About the position Be the Reason Science Stays on Schedule Imagine walking into a busy lab in the Southeast. An instrument is down, experiments are paused, and the team is counting on you. You quickly diagnose a fault, replace a component, verify performance, and train the staff on best practices—all while upholding LECO’s ISO standards. That’s the kind of impact you’ll make every day at LECO, a family-owned leader in laboratory instrumentation for over 80 years. Role Snapshot Full Time: Remote, salaried position with travel Mission of the Role Maintain and repair analytical and metallographic instruments to minimize downtime Install new systems and implement updates and upgrade kits Educate users on theory, software, operation, and preventive care Deliver service that consistently meets LECO’s ISO accreditation requirements Territory & Travel Primary coverage across Georgia, Alabama, Florida, and South Carolina Additional travel to nearby regions as needed Expect travel most days with up to four overnight hotel stays per week (Monday–Friday) Ideal home location: near Atlanta, GA Growth & Training Begin with 3–5 months of instrumentation training at LECO in St. Joseph, Michigan Advance through mentored field service training with experienced engineers nationwide Refresh and expand your expertise at annual service training at headquarters What It Takes Proactive, independent work style and strong communication (written and verbal) Professional presence; follow customer site and safety rules Meticulous organization and attention to detail Solid mechanical skills; background with AC and DC electronics or ability to learn quickly Chemistry or military experience is helpful but not required Credentials Bring one or more of the following: Two Year Technical Degree or Trade School Prior Military with training in a technical field Equivalent technical work experience or training Practical Requirements Valid driver’s license with a clean driving record Personal credit card or ability to obtain one Reward This position offers a \$5,000 signing bonus. Our Story Headquartered in St. Joseph, Michigan, LECO is a trusted, family-owned company dedicated to building long-term relationships—within our teams and with our customers—through stability, loyalty, and shared interests. Legal & Equal Opportunity Pass a background check and substance abuse screenings Must be authorized to work in the US without restriction EOE M/F/VET/Disability
Responsibilities
- Maintain and repair analytical and metallographic instruments to minimize downtime
- Install new systems and implement updates and upgrade kits
- Educate users on theory, software, operation, and preventive care
- Deliver service that consistently meets LECO’s ISO accreditation requirements
Requirements
- Proactive, independent work style and strong communication (written and verbal)
- Professional presence; follow customer site and safety rules
- Meticulous organization and attention to detail
- Solid mechanical skills; background with AC and DC electronics or ability to learn quickly
- Valid driver’s license with a clean driving record
- Personal credit card or ability to obtain one
- Pass a background check and substance abuse screenings
- Must be authorized to work in the US without restriction
- Two Year Technical Degree or Trade School
- Prior Military with training in a technical field
- Equivalent technical work experience or training
Nice-to-haves
- Chemistry or military experience is helpful but not required
Benefits
- This position offers a \$5,000 signing bonus.