Key Account Manager

Key Account Manager (Direct Accounts) Pretium Packaging | Drive Growth. Build Partnerships. Deliver Results. Pretium Packaging is seeking a remote Key Account Manager (KAM) – Direct Accounts to lead strategic customer relationships, drive account growth, and win new business opportunities. This role is ideal for a commercially driven professional who enjoys balancing relationship management with business development while partnering cross-functionally to deliver exceptional customer outcomes. About Us: Pretium Packaging, founded in 1992, is a leading supplier of injection-blow molded plastic containers, known for delivering superior quality, value, and customer service. With 20 manufacturing locations across North America, we provide innovative, high-performance packaging solutions to a diverse portfolio of brand owners in the U.S. and Canada. What You’ll Do Grow & Protect Existing Business Manage and grow an assigned portfolio of direct accounts while ensuring customer retention and profitability. Expand business through upselling, cross-selling, SKU growth, and share of wallet opportunities. Lead contract discussions and negotiations, including renewals and commercial agreements. Identify and recover at-risk business opportunities. Drive New Business Growth Identify, qualify, and pursue new customer opportunities aligned with company objectives. Lead commercial discussions and support onboarding of new business. Lead Customer Relationships Build strong relationships with key stakeholders across customer organizations. Serve as the primary customer contact and lead Quarterly Business Reviews (QBRs). Cross-Functional Leadership Partner with Operations, Engineering, Supply Chain, Pricing, Quality, and Customer Service to deliver on customer expectations. Drive alignment and execution across teams to support customer success. What You’ll Bring Bachelor’s degree in Business, Marketing, Packaging, Engineering, or related field 5+ years of B2B sales and account management experience in packaging (rigid or flexible preferred) selling to customers in large CPGs or Private Label accounts. Proven success building and growing customer relationships in major accounts. Strong communication, negotiation, and relationship management skills Experience with Salesforce and Excel Ability to travel as needed (50% estimated) Ideally located in the Midwest time zone and near a major airport. Why Pretium Packaging? Join a company where innovation, customer partnerships, and growth are at the center of what we do. At Pretium, you’ll have the opportunity to make an impact while building strong customer relationships and advancing your career. Apply today and help shape what’s next at Pretium Packaging.