IT Product & Process Management Intern
This internship position represents an exciting opportunity to work for one of the largest information technology centers in the Wasatch Front. This intern works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel. A Day in the Life: Get experience supporting systems and delivering services to users at Church headquarters and millions of users throughout the world. We are seeking a motivated and curious ITIL / IT Service Management (ITSM) Intern to support our IT Tools Portfolio and Operations teams within a global organization. This role provides hands-on experience across core ITIL practices with a focus on process improvement and exposure to product management and platform capabilities. You will partner with practice owners for Change Enablement, Knowledge Management, Problem Management, and Configuration Management (CMDB). What You Will Gain
- Hands-on experience with enterprise ITSM and ServiceNow
- Exposure to both process and product/platform work
- Real-world project experience and mentorship from ITSM leaders
- Strong foundation for careers in IT operations and product management
Work Schedule: This is a 40 hour per week internship that is expected to last approximately 4 months. Normal office hours are between 8:00am-5:00pm, Monday through Friday. Offices are located in either Lehi or Riverton. Hybrid and fully remote schedules are available, based on your location. Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom. Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.