Healthcare Product Manager (Payments & Health Plans) Remote
Conexess Group is aiding a large healthcare client in their search for a Product Manager in a remote capacity. This is a long-term opportunity with a competitive compensation package. Please note we are unable to provide sponsorship or work c2c for this role. Responsibilities:
- Successful candidates will have extensive health plan product knowledge as well as agile delivery experience with an expert ability to decompose business strategy and product development components into tangible system features for development.
- Become a subject matter expert on down-market employer health plan client product needs inclusive of managed care, varying network access and traditional plan types.
- Develop a deep understanding of system constraints to ensure business products work with the systems to minimize scalability inhibitors (customizations, redundancies, etc.)
- Lead requirement solicitation efforts by engaging stakeholders with targeted questioning techniques to uncover true business needs. Translate these into acceptance criteria that align with strategic goals and deliver measurable value
- Manage the product backlog by ensuring appropriate stakeholder alignment at each stage of the development lifecycle
- Assess business value and prioritizes all stories to ensure work focuses on those with maximum value that align with strategy
- Work with all stakeholders to make tradeoff decisions regarding competing priorities
- Collaborates with the product owners to continuously develop and communicate the vision for the scrum teams that are key to efficient and effective development.
- Collaborate cross-functionally with development team, experience groups for provider, customer (member), and client (employers) as well as marketing stakeholders
- Partners with strategy leads and Epic owners to understand market trends and desired shifts in delivery approach to drive prioritization of agile delivery work.
- Define the right key performance indicators (KPIs) to measure the product performance
- Define desirable, viable, feasible, and sustainable solutions that meet customer needs and supporting development across the product life cycle
- Some travel may be required (10%)
Requirements:
- SAFe 6.0 POPM Certification or equivalent certification highly preferred (or 5+ years relevant experience)
- Bachelor's degree highly preferred (or 10+ years relevant experience), Master’s Degree preferred
- 5+ years of related work experience, either as a management consultant, business architect, business analyst, business process engineer, program manager, Agile program epic owner or Agile product manager
- Understanding of healthcare payment models and their implications for product development
- Knowledge of employer health plan product components and required capabilities.
- Proven experience launching healthcare products, including planning, execution, and post-launch evaluation phases
- Skilled in translating complex technical concepts into business-friendly language
- Ability to leverage Microsoft Office applications at an intermediate to expert level to tell a story through roadmaps, presentations, data aggregation, process flows.
- Ability to navigate on-screen documentation and collaboration tools to drive comprehension and efficiency in a blend of virtual and on-site forums (core tools; Confluence, Jira, Mural, Power Point, Excel).
- Ability to self-orient in a Train the Trainer capacity
- Ability to lead and influence in a matrixed environment, developing strong relationships with both business and IT leadership
- Build trust and maintain strong relationships with diverse stakeholders, including sales, operational, and technical teams
- Strong decision facilitation skills, able to define options and their implications, and broadly socialize recommendations
- Ability to lead cross-functional teams across business, technology, and operations to deliver integrated solutions
- Strong business acumen - proven ability to leverage knowledge base to quickly come up to speed in new business areas and new types of projects
- Ability to deal with ambiguity, embrace change and help others see the opportunity
- Comfortable with raising questions, issues, ideas or suggestions to co-workers at all levels across all organizations.
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