Experienced Content Strategist - Customer Advocacy Specialist (Remote)
At careerzynith, we're on a mission to revolutionize the way we connect with our customers and showcase their stories. As a highly skilled and motivated Content Strategist - Customer Advocacy Specialist, you'll play a pivotal role in developing user-friendly customer advocacy content that transforms complex stakeholder requirements into compelling stories. Join our dynamic team and contribute to the development of impactful marketing strategies that drive results.
About careerzynith
careerzynith is a leading organization in the industry, dedicated to delivering innovative solutions that meet the evolving needs of our customers. With a strong focus on customer advocacy, we're committed to showcasing the success stories of our customers and partners. Our team is passionate about creating engaging content that resonates with our target audience and drives business growth.
Job Summary
As a Content Strategist - Customer Advocacy Specialist, you'll be responsible for developing customer advocacy content that meets marketing objectives, including interviewing customers, authoring creative briefs, and defining compelling storylines. You'll collaborate with cross-functional teams to create engaging content for digital and sales enablement, including reading, writing, revising, and building deliverables. Your administrative tasks will include managing team huddles, priority alignment, reporting, communication, and project coordination.
Key Responsibilities
* Develop customer advocacy content that meets marketing objectives, including: + Interviewing customers to gather insights and stories + Authoring creative briefs that outline the customer's success story + Defining compelling storylines that resonate with our target audience
- Collaborate with cross-functional teams to create engaging content for digital and sales enablement, including:
+ Reading and analyzing customer feedback and success stories + Writing and revising content to ensure accuracy and consistency + Building deliverables, such as case studies, whitepapers, and social media content
- Manage administrative tasks, including:
+ Coordinating team huddles and priority alignment + Reporting on project progress and results + Communicating with stakeholders and team members + Project coordination and organization
Requirements
* Experience in Customer Marketing or Customer Reference programs, developing B2B case studies with exceptional written and verbal communication skills
- Ability to identify and write compelling narratives for customer pitches and briefs
- Strong understanding of B2B marketing communication fundamentals, including channels, audience, content types, and messaging, with a digital-first mindset
- Proven track record of developing and executing successful content marketing strategies
- Excellent project management and organizational skills, with the ability to prioritize tasks and meet deadlines
- Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams
What We Offer
* Competitive salary: $35 - $40 per hour
- Remote work opportunity
- Comprehensive benefits package, including health, incentive and recognition program, and 401K contribution
- Opportunity to work with a dynamic team and contribute to the development of impactful marketing strategies
- Professional development and growth opportunities, with a focus on continuous learning and skill-building
Why Join Us
At careerzynith, we value diversity and inclusivity. We're an Equal Opportunity Employer and welcome people of all abilities. If you're passionate about content creation and thrive in a collaborative, fast-paced environment, we encourage you to apply for this exciting opportunity. Our team is dedicated to delivering innovative solutions that meet the evolving needs of our customers, and we're looking for talented individuals who share our vision.
How to Apply
If you're ready to take your content marketing skills to the next level and join a dynamic team, apply now for the Content Strategist - Customer Advocacy Specialist role at careerzynith. We can't wait to hear from you! [Apply Now](https://frontliner.clarios.com/job/apply-now-content-strategist-customer-advocacy-specialist-jkipi.html) [Apply for this job](https://wp.bolthires.comjob/apply-now-content-strategist-customer-advocacy-specialist/) Apply for this job