Director, Product Analysis - Commercial Auto & Workers Compensation Underwriting
Responsibilities include analyzing performance data to identify portfolio trends and insights, communicating those insights to diverse stakeholders, and using them to generate and execute impactful portfolio and underwriting improvement opportunities. Analyze a wide range of performance reports and metrics and identify portfolio trends and insights on a regular cadence. Synthesize and communicate relevant trends and insights to diverse stakeholders through recurring updates. Use insights to identify, research, develop, and socialize business cases for actionable portfolio and underwriting improvement opportunities. Leverage technology, data, training, tools, guidance, and other reinforcement mechanisms to ensure consistency of quality underwriting & pricing decisions for Commercial Auto Lead execution of prioritized initiatives and moderate-high complexity projects, including cross-functional coordination and project management (building work plans, aligning stakeholders, managing timelines, and tracking outcomes). Support competitive intelligence, pricing and product strategy research, and market monitoring to inform underwriting strategy in support of annual planning, State of the Line, and other strategic forums. Support Office of Underwriting-prioritized processes and tools, such as the go-forward data architecture. Partner with segment/field teams to complete prioritized projects such as Auto audits, technical underwriting assessments, and targeted deep dives. Draft and maintain Commercial Auto technical underwriting reference materials as needed. Serve as a technical Commercial Auto Underwriting SME to Product, Actuarial & Analytics, Data Science, Technology and segment/field Underwriting Teams. Monitor and respond to emerging issues impacting Commercial Auto via product development and/or technical underwriting guidelines/guidance Develop and present training on complex topics to support execution and profitability for assigned product line. Bachelor's degree Strong verbal and written communication skills. At least 7-10 years of related work experience with demonstrated progression of responsibility Strong analytical, and problem-solving skills. Proficient in Excel and PowerPoint Must have good planning, organizational, analytical, and decision-making skills. Must be able to define, shape, and drive projects to completion while effectively collaborating with others with little supervision Proven ability to influence others Prior commercial auto underwriting or product/product analysis experience preferred