Director Legal (Senior Counsel)

Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today! The Director, Legal is responsible for providing day-to-day legal support to Everise’s U.S. and global operations, with a primary focus on employment and labor law, litigation management, and commercial risk support. This role partners closely with HR, Operations, Finance, and business leaders to manage legal risk in a high-growth, multi-jurisdictional services environment and to deliver practical, business-oriented legal solutions. Job Requirements Employment & Labor Law

• Serve as a legal advisor on U.S. and global employment matters, including hiring, discipline, performance management, terminations, and reductions in force
• Ensure compliance with wage and hour laws (FLSA and state equivalents), ADA, PWFA, FMLA, and state/local leave laws, including accommodation processes
• Advise on employee relations matters, including discrimination, retaliation, harassment, and workplace investigations
• Provide guidance to HR and leadership on employee relations issues and corrective actions
• Draft and review employment-related documentation, including offer letters, employment agreements, restrictive covenants, and separation agreements
• Monitor changes in employment law and advise on impact to the business

Litigation, Arbitration & Agency Matters

• Support the management of employment and commercial litigation, including EEOC, DOL, and state agency claims
• Partner with outside counsel on case strategy and management
• Assist with preparation of legal documentation, including pleadings, discovery, and settlement agreements
• Coordinate internal investigations, litigation holds, and document production

Commercial & Client Support

• Draft, review, and negotiate agreements, including MSAs, SOWs, NDAs, and vendor and services agreements
• Advise on key contractual terms such as indemnification, limitation of liability, and risk allocation
• Support client-related legal matters and escalations in coordination with Operations and Finance

Compliance, Governance & Risk

• Support compliance with employment, regulatory, and contractual obligations
• Assist in the development and implementation of policies and procedures
• Partner with cross-functional teams on risk mitigation initiatives
• Support audits, regulatory inquiries, and internal reviews

Business Partnership

• Partner with business leaders to provide practical, solutions-oriented legal advice
• Balance legal risk with operational objectives
• Prepare clear and concise legal guidance and recommendations

Knowledge Education & Licensure

• Juris Doctor (JD)
• Active license to practice law in at least one U.S. jurisdiction
• Federal bar admission preferred

Experience

• 2 - 5 years of progressive legal experience
• Strong background in employment and labor law (in-house and/or law firm)
• Experience supporting employment litigation, arbitrations, and agency matters
• Transactional experience, including drafting and negotiating agreements
• Experience advising HR and business stakeholders
• Prior in-house experience preferred
• Experience supporting multi-state or global operations is a plus

Compensation & Benefits: The anticipated base salary range for this remote position is between $120,000- $130,000. In addition, Everise provides benefits including medical coverage, dental, vision, disability, 401k, and paid time off. Depending on the specific role, compensation may also include discretionary bonus and other benefit programs. The actual compensation package may vary based on factors such as skill set, experience level, and candidate's location.