Design Experience Strategist

LearnTastic is a fast-growing online education platform providing accredited continuing-education and compliance courses for professionals across industries, from healthcare and construction to HR and education. With more than 1,000 courses and over a million learners served, LearnTastic is redefining accessible, self-paced learning. Our mission is to make professional development simple, engaging, and impactful — anytime, anywhere. As part of our dynamic team, you’ll help shape the learning experiences that empower individuals and organizations nationwide. At LearnTastic, great design isn’t just about usability — it’s about transforming how people learn and grow. We’re looking for a Design Experience Strategist who thinks beyond individual screens or “good copy” and designs end-to-end user experiences that balance usability, clarity, and conversion. This role shapes how users move through our product — from structure and flows to interaction patterns, content, and UI decisions. Sitting at the intersection of product, design, and content, you’ll work closely with designers, developers, and product managers to turn user needs and business goals into intuitive, effective experiences. What You’ll Own Own the Experience, Not Just the Interface Lead the thinking behind how users navigate, decide, and succeed — designing cohesive journeys that drive engagement, completion, and retention across the entire learning lifecycle. Turn Complexity into Clarity at Scale Simplify dense, compliance-driven content into intuitive, frictionless experiences that feel effortless for millions of diverse learners. Design for Outcomes, Not Just Aesthetics Shape experiences that directly influence business metrics — improving activation, reducing drop-offs, and increasing course completion and conversion rates. Responsibilities: Define and optimize user journeys, flows, and information architecture across the product Translate user needs, behavior, and business goals into clear UX/UI strategies Design and improve onboarding experiences, including walkthroughs, tooltips, and in-product guidance Write and structure UI content, microcopy, and CTAs that support usability, trust, and conversion Collaborate closely with UX/UI designers and developers using Figma, wireframes, prototypes, and flow diagrams Review, iterate, and refine UX and content directly within designs Ensure consistency in UX patterns, terminology, voice, and interaction logic across the product Use qualitative and quantitative insights (user feedback, behavior, testing) to validate and improve UX decisions Contribute to UX best practices, guidelines, and scalable design patterns What We’re Looking For: Proven experience in UX strategy, UX/UI design, UX writing, or product design Strong understanding of user journeys, interaction design, and information architecture Ability to think strategically about UX, not just execute individual screens Experience working with Figma, wireframes, prototypes, and user flow documentation Comfortable collaborating with product managers, designers, and engineers A user-first mindset with strong attention to detail and problem-solving skills Nice to Have: Experience with SaaS or complex digital products Familiarity with usability testing, A/B testing, or UX research methods Background in UX design, psychology, human-centered design, or product management Ability to challenge and improve UI decisions from a UX perspective Work Setup: Collaborative, fast-paced environment Opportunity to shape experiences used by millions of learners nationwide Location: Remote