Clinical Training & Onboarding Specialist

Job Description:

• In this role, you will be a key player in shaping the onboarding and ongoing training experiences for clinicians at Included Health.
• As a Clinical Training Specialist, you will translate complex clinical policies.
• You will create engaging digital learning materials.
• You will also work closely with different service lines as priorities change.
• If you enjoy being hands-on with learners and want to make an impact by enhancing training through innovative tech tools, this position could be a great fit for you.
• This is a fully remote position.

Requirements:

• Clinical credentials: RN/BSN or other equivalent clinical degree with an active, unrestricted license (or able to reactivate an expired license, if applicable).
• 2+ years of clinical experience in a healthcare setting (ambulatory, telehealth, case management, triage, or related).
• 1+ years of experience in clinical training, precepting, clinical education, or adult learning (formal training role, preceptor, or significant education responsibilities).
• Robust virtual facilitation skills (Zoom/Google Meet or similar).
• Demonstrated ability to explain complex clinical workflows in clear, functional language and to give direct, respectful feedback to peers or learners.
• Comfortable flexing between service lines, cohorts, and work streams as priorities change.
• Proven ability to build trust with clinicians, people leaders, and cross-functional partners.
• Experience with Instructional Design frameworks (ADDIE, SAM) to effectively direct the build work of others strongly preferred
• Familiarity with Articulate Rise/Storyline (enough to perform basic edits or content reviews) strongly preferred.

Benefits:

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
• Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO”)
• 12 weeks of 100% Paid Parental leave
• Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
• Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
• 11 Holidays Paid with one Floating Paid Holiday
• Work-From-Home reimbursement to support team collaboration and effective home office work
• 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations