Clinical Refill Coordinator, RN (Obesity Medicine)

The Company: Ilant Health is a value-based healthcare provider focused on cardiometabolic obesity, a group of interconnected conditions that drive over $700 billion in annual U.S. healthcare expenses. We are dedicated to increasing access to treatment while reducing the total cost of care for employers and payers. We are not just a provider, we are a technology-enabled practice driven by analytics. Our mission is to "de-average" care, using proprietary algorithms to match Members with the right interventions at the right time, while establishing habits that support treatment success and sustained outcomes. By combining clinical rigor with a consumer-grade digital experience, we drive life-changing outcomes and measurable ROI. We serve as the single, integrated front door for comprehensive care, delivering a full continuum of evidence-based solutions, spanning bariatric surgery, pharmacotherapy, and intensive behavioral therapy. Crucially, we personalize care for every Member through a dedicated multidisciplinary care team, empowered by our advanced digital platform. This ecosystem includes specialized tools for our providers and a fully accessible Member Portal (web and mobile) for our Members. The Role: The Role: The Clinical Refill Coordinator, RN plays a vital support role within our Obesity Medicine care team. You will manage the day-to-day clinical workflow around obesity medication refills, serve as a knowledgeable first point of contact for member clinical questions, and help ensure continuity of care across a high-volume patient population. This role is ideal for a clinically confident RN who thrives in a fast-paced, protocol-driven environment and is passionate about obesity medicine. Key Responsibilities: Refill management: Review and process refill requests for GLP-1 agonists and other obesity medications per standing orders and clinical protocols; escalate to prescribing providers as appropriate. Member clinical support: Respond to inbound member inquiries via phone and secure messaging regarding medication side effects, dosing questions, injection technique, and general weight management guidance. Care team collaboration: Partner closely with physicians, NPs, and PAs to flag clinical concerns, coordinate prior authorizations, and support seamless handoffs for members requiring elevated care. Documentation: Maintain accurate, timely records of all member interactions and clinical decisions in the EHR in accordance with nursing standards and organizational policies. Qualifications: Active RN license under the Nurse Licensure Compact (NLC) 2+ years clinical nursing experience Experience with obesity medications (GLP-1s, Qsymia, Contrave, etc.) Comfort with high-volume phone and messaging workflows Proficiency with EHR platforms (Healthie a plus) Benefits and Perks: We believe great work happens when people are supported, trusted, and given the flexibility to thrive. Here’s what you can expect when you join our team: Fully remote environment – work from anywhere while maintaining meaningful collaboration with a distributed team Comprehensive health benefits – medical, dental, and vision coverage to support you and your family Paid time off – 2 weeks of PTO to rest, recharge, and take the time you need Flexible floating holiday – one additional day each year to celebrate what matters most to you Paid sick leave – 5 sick days so you can prioritize your health when needed 11 paid company holidays throughout the year 401(k) retirement plan to help you invest in your future Healthcare and Dependent Care FSA options for additional tax-advantaged savings