Client Implementation Analyst – Healthcare Billing and Claims

Job Description:

• Assist Revenue Cycle Consultant and Technical Consultant teams in the implementation of Experian's Claim Source revenue cycle management system
• Review internal process, recommend and develop changes to improve systems efficiency, automation, and effectiveness
• Document complex solutions to internal and external clients
• Assess project complexity and estimate implementation timeframe
• Provide input to improve product documentation and training
• Assign and monitor detailed project tasks and communicate summary level information to management and involved parties
• Communicate status with team members, end-users and clients within client expectations including participating in regular client calls
• Develop relationships with clients and service/sales team
• Monitor accuracy and completeness of all assigned jobs
• Provide technical support including testing, debugging, troubleshooting and implementing necessary program updates
• Analyze customer data including performing optimizations and edit reviews with customers, review and evaluate payer notification
• Collaborate with internal and external groups to define process requirements for project

Requirements:

• Bachelor's degree is beneficial
• 4+ years' experience in healthcare revenue cycle and with hospital/clinic billing experience required
• 4+ years' experience with host system installations and migrations (Epic, Cerner)
• 4+ years' experience ICD10 diagnosis and procedure codes and CPT-4 codes, 837 format and UB04/1500/ADA paper forms, and with the medical billing process

Benefits:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays