Claim Representative, Outside Property Claims

Are you looking for a challenging and rewarding career opportunity in the insurance industry? Look no further! Travelers is seeking a highly motivated and customer-focused individual to join our team as a Claim Representative for Outside Property Claims. As a member of our dynamic team, you will have the opportunity to handle a wide variety of property-related claims and provide exceptional service to our valued customers. If you have a passion for helping others and possess the required qualifications, we want to hear from you! Investigate and evaluate property-related insurance claims to determine coverage and liability. Communicate with policyholders, agents, and other involved parties to gather information and provide updates on claims status. Negotiate settlements with claimants and their representatives in a fair and efficient manner. Conduct on-site inspections of damaged property to assess extent of loss and provide accurate estimates for repairs. Utilize industry knowledge and company guidelines to make sound decisions on claim resolutions. Adhere to all state and federal regulations and company policies and procedures. Maintain accurate and detailed claim documentation and records. Provide exceptional customer service and ensure timely and effective communication with all parties involved in the claim. Collaborate with other team members and departments to resolve complex or high-value claims. Stay updated on industry trends and changes in policies and procedures to continually improve claim handling processes. Manage and prioritize workload to meet deadlines and maintain a high level of productivity. Participate in training and professional development opportunities to enhance skills and knowledge. Uphold company values and represent the brand in a positive and professional manner. Demonstrate a strong understanding of insurance principles and maintain confidentiality of sensitive information. Continuously strive to meet or exceed performance metrics and goals set by the company. Travelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.