2020 Designer

About the position We are seeking a Designer and Sales Consultant to support B2B trade customers, including builders, fabricators, contractors, remodelers, dealers, distributors, and other project-based accounts. This role focuses on customer design consultations, project design requests, inbound inquiries, online leads, quote follow-up, and customer conversion for our stone & cabinet product lines. The ideal candidate is skilled in 2020 Design, understands cabinetry layouts and kitchen & bath project requirements, and can convert design discussions with trade customers into qualified leads, quotes, estimates, and sales orders. BCS Stone & Cabinets Orlando Inc. serves local and regional customers with integrated stone and cabinetry solutions for residential and commercial projects. Backed by the broader Best Cheer platform, our business benefits from vertically integrated sourcing, manufacturing, and supply capabilities built since 1994. We support fabricators, builders, contractors, remodelers, dealers, distributors, and other trade customers with slabs, prefabricated countertops, vanity tops, tiles, mosaics, façade panels, cut-to-size products, and cabinetry solutions. With factory-direct advantages, strong inventory support, competitive pricing, and responsive service, we help our customers source efficiently, stay competitive, and keep projects moving.

Responsibilities

• Use 2020 Design to develop cabinet layouts, design concepts, project drawings, and related design support based on trade customer measurements, blueprints, floor plans, and project requirements.
• Consult with builders, fabricators, contractors, remodelers, dealers, distributors, and other trade customers to understand project scope, layout needs, product selections, measurements, budgets, timelines, and design expectations.
• Convert design consultations, project design requests, inbound inquiries, online leads, call-in requests, and trade customer visits into qualified leads, quotes, estimates, and sales orders.
• Prioritize incoming design and quote requests and prepare accurate estimates and follow-ups in a timely manner, including a 24-hour quote turnaround when complete information is provided.
• Recommend suitable cabinetry, countertop, stone, and related products based on trade customer project requirements, design specifications, and available inventory.
• Follow up with trade customers on design revisions, product selections, quote changes, pending decisions, and project questions to move opportunities toward order confirmation.
• Re-engage dormant trade accounts and conduct proactive follow-up with prospects to generate additional design and sales opportunities.
• Coordinate with sales, operations, warehouse, and other internal teams to support smooth order processing, design clarification, delivery expectations, and customer satisfaction.
• Maintain organized records of designs, measurements, quotes, revisions, leads, follow-up activities, and sales pipeline progress.
• Support trade showroom/product consultation coverage and related sales/design coordination as needed.

Requirements

• 2–3 years of experience in cabinet design, kitchen & bath design, showroom sales, design sales, building-material sales, or other B2B customer-facing sales/design roles.
• Hands-on experience with 2020 Design is required.
• Ability to read and interpret blueprints, floor plans, measurements, and project layouts.
• Strong understanding of cabinetry, cabinet layouts, kitchen/bath design principles, construction basics, and related product specifications.
• Strong verbal and written communication skills.
• Strong follow-up, lead conversion, and customer closing skills.
• Ability to manage multiple trade customer inquiries, design requests, quotes, revisions, and active opportunities at the same time.
• Strong interpersonal skills and the ability to build trust with builders, fabricators, contractors, dealers, distributors, and other trade partners.
• Ability to demonstrate proficiency in relevant math, measurement, and estimating skills.

Nice-to-haves

• Experience in stone, countertops, cabinets, kitchen & bath, building materials, construction supply, or related B2B industries is strongly preferred.
• Ability to proactively acquire new B2B customers and re-engage dormant trade accounts is preferred.
• Bilingual English/Spanish is preferred.
• Ability to occasionally work weekends, if needed.

Benefits

• Base salary of $45,000 plus uncapped commission. Typical first-year earnings are expected to reach $55,000–$65,000+, with higher upside for self-generated business.
• New Hire Guarantee: Full commission eligibility from Day 1
• Retirement: 401(k) with 3% Company Match
• Insurance: Comprehensive Medical, Dental, and Vision plans.
• Time Off: 10 days of PTO in the first year plus Paid Holidays.